Full TIme Sales Supervisor Woodbury Commons at Reformation

Merrillan, Wisconsin, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sustainable FashionIndustries

Requirements

Minimum of 3 years Retail Experience required
Experience working with a sales or retail organization and/or operationally intensive business
Ability to work in a fast-paced and ever-changing environment
Strong interpersonal skills and the ability to interact effectively with diverse personalities
Driven approach to take on new challenges with the self-motivation for your work and career
Excellent communicator with a passion for people
An effective and expedient problem-solver with a keen attention to detail

Responsibilities

Consistently meet and exceed sales goals
Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
Contribute to a technology led in-store experience for customers that both surprises and delights them
Maintain extraordinary customer experience feedback scores on service evaluation through NPS
Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products
Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
Maintain seamless store operational procedures, maintain weekly workflow
Support merchandising presentation strategy and concept standards, lead and train staff as needed
Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback
Uphold and lead by example with all policies and procedures
Display a dedicated approach to motivate and support sales associates
Onboard new hires while providing in the moment coaching to improve performance of existing associates
Contribute and lead through training and customer experience programs
Maintain and manage a professional, healthy, and productive work environment alongside team in store

Skills

Key technologies and capabilities for this role

sales leadershipcustomer engagementclientele developmentcustomer retentionsales floor managementcustomer experiencetechnology integration

Questions & Answers

Common questions about this position

What are the main responsibilities of the Sales Supervisor role?

The role involves consistently meeting sales goals, leading the sales floor for excellent customer experiences, acting as a brand ambassador, maintaining inventory accuracy, contributing to loss prevention, and supporting merchandising and operational procedures.

Is this a remote position or does it require on-site work?

This is an on-site position at the Woodbury Commons store, reporting to the Store Manager and involving leading the sales floor and store operations.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Reformation?

Reformation is a mission-based company passionate about sustainability and excellence, investing in an inclusive culture where everyone can grow, thrive, and belong, with team members obsessed with customers and using tech for unique interactions.

What makes a strong candidate for the Sales Supervisor position?

Strong candidates lead by example, inspire teams to meet sales goals, prioritize customer experiences, embody brand values as ambassadors, and have skills in inventory management, loss prevention, and merchandising.

Reformation

Sustainable fashion brand offering eco-friendly clothing

About Reformation

Reformation focuses on sustainable fashion by offering eco-friendly clothing options in a market known for its environmental impact. The company provides a range of stylish clothing items, including jeans, dresses, and wedding attire, while also releasing seasonal collections to align with current fashion trends. Reformation sells its products directly to consumers through its website and physical retail stores, ensuring a seamless shopping experience without extra charges at checkout. This direct-to-consumer model allows Reformation to maintain control over its brand and pricing, making its products more accessible. The company promotes sustainability through initiatives like encouraging customers to recycle their clothing in exchange for store credit, fostering customer loyalty. Reformation's goal is to clean up the fashion industry by making sustainable choices fashionable and available to eco-conscious consumers.

Vernon, CaliforniaHeadquarters

2009Year Founded

$36MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Risks

Increased competition in sustainable fashion could dilute Reformation's market share.

Rapid store expansion may strain resources and lead to operational inefficiencies.

Automation partnership with Element Logic could face implementation challenges.

Differentiation

Reformation uses sustainable fabrics and vintage garments to reduce environmental impact.

The company operates a direct-to-consumer model, cutting out middlemen to control costs.

Reformation's quick design-to-market process allows it to release trendy collections swiftly.

Upsides

Growing consumer interest in sustainable fashion boosts Reformation's market potential.

Partnerships with tech companies enhance operational efficiency and customer experience.

Reformation's collaborations with brands like Veja expand its product offerings.

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