Bilingual Collections Specialist
GoodleapFull Time
Junior (1 to 2 years)
San Diego, California, United States
Industry standard knowledge of private insurance reimbursement standards in the Healthcare sector is necessary. Experience collecting for Home Health, Hospice or Home Care agencies is heavily preferred. Experience using EMR/EHR and practice management software is required, with Home Care Home Base experience highly desired. Strong verbal and written communication skills and the ability to work effectively in a team are essential.
Manage all collections activity for assigned payors. Work closely with Mission Healthcare staff to identify and correct problem areas affecting reimbursement. Stay abreast of industry standard changes and regulations relevant to reimbursement. Maintain frequent communication with the Reimbursement Manager. Address and resolve patient questions and concerns, providing respectful customer service. Meet defined department goals and activity metrics.
Provides home-based healthcare services
Mission Healthcare provides home-based healthcare services, including home health, home care, and hospice care. Their services cater to patients who prefer receiving medical care at home, such as those recovering from surgery, individuals with chronic illnesses, and patients needing end-of-life care. The company operates through a network of eight operating companies that work closely with insurance providers, physician groups, and hospitals to ensure effective patient care. This collaboration allows Mission Healthcare to offer a wide range of services tailored to individual needs. Unlike many competitors, Mission Healthcare emphasizes personalized, high-quality care, which fosters strong relationships with clients and supports its financial stability. The goal of Mission Healthcare is to deliver exceptional patient-centered care that improves health outcomes for individuals in the comfort of their own homes.