Cell Therapy Case Manager
Orca BioSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Walmart
Full-time 2nd Shift Coordinator, Patient Care - Health And Wellness Non-Store Operations
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, RetailIndustries
Requirements
Candidates should possess a high school diploma or equivalent, and demonstrate strong customer service skills with the ability to handle patient inquiries and resolve issues effectively. They should be proficient in using Walmart systems and possess excellent communication skills, including the ability to maintain patient confidentiality.
Responsibilities
The Full-time 2nd Shift Patient Care Coordinator will be responsible for setting up pharmacy shipments by verifying patient information and prescriptions, processing payments, and logging customer information. They will also provide customer service to pharmacy patients by responding to calls and emails, resolving inquiries, and processing call requests. Furthermore, the coordinator will comply with company policies, complete work assignments, and demonstrate proficiency in customer/member centered, judgment, and planning/improvement competencies.
Skills
Customer Service
Communication
Walmart Systems
Patient Confidentiality
Pharmacy Shipments
Payment Processing
Call Handling
Email Response
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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