Front End Lead Full Time

Coventry, Rhode Island, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Wholesale, RetailIndustries

Requirements

Candidates should possess a strong understanding of front-end development principles and practices, including HTML, CSS, and JavaScript. They should have at least three years of experience leading front-end teams and a Bachelor’s degree in Computer Science or a related field is preferred. Experience with responsive design and cross-browser compatibility is also expected.

Responsibilities

The Front End Lead will oversee the frontline team, coaching and developing team members to ensure excellent member service. They will be responsible for teaching and developing team members to successfully execute membership programs and initiatives, as well as front line operations. The FEL will monitor and drive desired membership/member experience goals and results, ensuring that all membership products are offered and member orders/requests are processed efficiently. They will delegate work, monitor staffing, and ensure compliance with operational standards, providing excellent customer service to members and maintaining a safe and positive environment for both team members and members.