Front Door Greeter Full Time at BJ's Wholesale Club

Sumter, South Carolina, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Maintain a friendly and positive attitude
Act with honesty and integrity
Embrace inclusion and diversity, working with collaboration and respect
Move with speed and agility
Understand how to access and read production and/or financial performance reporting for the department
Clear understanding of merchandise protection procedures and shrink alert protocols

Perform merchandise protection procedures and monitor entrance and exit activity
Provide superior customer service, including greeting, assisting, and thanking members in a prompt, friendly, and professional manner
Resolve member concerns courteously and timely, escalating to management when necessary
Review and maintain the AP Alert Binder according to AP standards
Follow BEST procedures (bottom of the cart, electronics, self-checkout, and thanking the member), including cross-checking merchandise to register receipts and verifying high dollar value items
Record register receipt discrepancies and notify frontline to rectify immediately
Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures
Ensure execution of club policies, procedures, and compliance
Support a safe and positive environment for members and team members
Deliver GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Maintain GOLD club standards daily, including grand opening look, clean and organized inside and out