Fresh Manager at Ada

Birmingham, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

Experience managing or supervising in a fresh food or grocery retail environment
Strong knowledge of food safety standards and compliance
Passion for coaching and developing others
Ability to work flexibly across shifts, including early mornings, evenings, and weekends
Fresh food expertise: understanding quality, presentation, rotation, and waste control
Customer focus: creating a fresh food experience that retains customers
Leadership: leading by example, energising team, creating culture of pride and accountability
Operational excellence: managing stock, availability, and compliance in fast-paced environment
Attention to detail: meticulous with food safety, hygiene, and legal standards
Commercial awareness: using data and insight to drive sales, reduce waste, and improve margins
Drive performance: monitor KPIs and sales targets, boost results, celebrate success

Responsibilities

Ensure fresh departments are always full and inviting
Deliver highest standards of quality, availability, and food safety
Manage a team of colleagues, coaching and developing them to deliver brilliant service and maintain exceptional standards
Work closely with wider store leadership team to drive performance
Manage stock and waste
Ensure compliance with all food safety regulations

Skills

Fresh Food Management

Food Safety Compliance

Team Leadership

Stock Management

Waste Control

Customer Service

KPIs

Sales Targets

Coaching

Operational Excellence

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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