Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication and trust in a safe and collaborative environment
Acknowledge others’ contributions, support team success, and create a positive work environment
Ensure execution of Grand Opening Look Daily (GOLD) Member Standards and reinforce key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank (LAST)
Engage with Members in a friendly and helpful manner to create a premium shopping experience
Address Member questions or concerns promptly and escalate unresolved issues to a supervisor
Consistently deliver GOLD Standards and perform responsibilities with accuracy to support club goals and performance targets
Use supplies responsibly, follow scheduling expectations, and complete tasks efficiently to support cost discipline and profitability
Learn how the role impacts key club metrics and contribute to department performance through consistent execution
Responsibilities
Ensure planogram integrity in dairy and freezer by stocking products according to company planograms to maintain visual standards and consistent member experience
Maintain cold chain and in-stock accuracy by monitoring temperature control and replenishing low or missing items to ensure freshness and availability
Execute proper product rotation using FIFO (First In, First Out) procedures to reduce waste and maintain optimal product quality
Conduct quality and date checks by regularly inspecting products for expiration dates and condition, removing any damaged or expired items
Maintain the dairy and freezer sections by ensuring proper stocking, rotation, and product integrity
Support merchandising, inventory management, and compliance with food safety standards
Deliver excellent service to Members while keeping the department organized and efficient