Forward Deployed Software Engineer at Promise

San Francisco, California, United States

Promise Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 4+ years of experience building and deploying production software
  • Fluency in environments that require adaptability and fast learning
  • Experience in a customer-facing technical role where you balanced empathy with technical rigor
  • Willingness to learn JavaScript / TypeScript, ETL tools, SQL, and React
  • Curiosity and grit to explore, experiment, and document
  • Ability to collaborate across cross-functional teams (engineering, design, product, delivery, and sales)

Responsibilities

  • Work directly with utilities and government agencies to integrate Promise’s payment and relief products into their existing systems
  • Dive into customer environments, untangling complexity and crafting creative technical solutions
  • Improve Promise’s products based on firsthand customer context
  • Travel occasionally to customer sites to ensure things run smoothly and strengthen relationships

Skills

Promise

Software solutions for government-citizen interactions

About Promise

Promise offers software solutions that improve how governments interact with their citizens, focusing on aid distribution and rebate systems. Their technology helps identify vulnerable community members and streamline income verification, increasing access to benefits while reducing fraud. The PromisePay Platform provides affordable payment options for low-income households facing public services debt. The company aims to create a respectful and efficient relationship between governments and citizens, ensuring everyone can access necessary resources.

Oakland, CaliforniaHeadquarters
2017Year Founded
$46.8MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Government & Public Sector, Social ImpactIndustries
51-200Employees

Risks

Competition from fintech companies could erode Promise's market share.
Changes in government policies may impact demand for Promise's services.
Economic downturns could reduce funding for programs Promise supports.

Differentiation

Promise partners with utilities and government agencies for flexible payment options.
The company uses advanced technology for quick and reliable income verification services.
Promise's solutions are SOC 1, SOC 2, and PCI-DSS compliant, ensuring high security.

Upsides

Increased adoption of digital payment solutions boosts demand for PromisePay.
AI-driven outreach methods enhance customer engagement in the public sector.
Focus on data privacy aligns with Promise's security compliance, increasing client trust.

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