Forward Deployed Engineer - London at OpenAI

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

4+ years of experience in software or customer engineering roles, with a strong emphasis on customer-facing engagements
Willing to travel up to 50% and work on-site with customers to build strong relationships and deeply understand their needs
Track record of rapidly prototyping ideas and a willingness to work iteratively with customers to deliver the right solution
Led complex implementations of Generative AI/traditional ML solutions and knowledge of network/cloud architecture
Proficient in front-end development using frameworks like React or Next.js, and back-end development skills in Python, Node.js, or similar
Familiar with deploying applications on cloud platforms such as AWS, GCP, or Azure
Effective communicator who can translate complex technical concepts to both technical and non-technical audiences with empathy and depth
Own problems end-to-end, and be willing to pick up whatever knowledge you're missing to get the job done
Based in London, UK (hybrid model of 3 days in the office per week)

Responsibilities

Embed deeply with strategic customers to understand their business challenges and technical requirements in detail
Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach
Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments
Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure
Collaborate closely with Sales, Technical Success, and Applied teams to ensure seamless customer experiences, project success, and actionable product feedback
Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function

Skills

Key technologies and capabilities for this role

OpenAI APIFull-Stack DevelopmentSoftware ArchitecturePrototypingIterative DevelopmentInfrastructure DeploymentProject PlanningCustomer Engineering

Questions & Answers

Common questions about this position

Is this role remote or based in an office?

This role is based in London, UK, with a hybrid work model requiring 3 days in the office per week. Relocation assistance is offered to new employees.

What technical skills are required for this position?

Required skills include proficiency in front-end development with React or Next.js, back-end development in Python, Node.js or similar, and deploying applications on AWS, GCP, or Azure. Experience leading complex Generative AI or ML implementations and knowledge of network/cloud architecture are also needed.

What is the salary or compensation for this role?

This information is not specified in the job description.

What travel is required in this role?

You will be willing to travel up to 50% and work on-site with customers to build relationships and understand their needs.

What experience makes a strong candidate for this FDE role?

Candidates thrive with 4+ years in software or customer engineering roles emphasizing customer-facing engagements, a track record of rapid prototyping and iterative work, and experience leading complex AI/ML implementations.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees