Forward Deployed Engineer
Fieldguide125,000 - 184,000 USD/year
- Full Time
- Mid-level (3 to 4 years)
$142,500 – $231,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Software as a Service, Billing InfrastructureIndustries
Requirements
Candidates should possess 4+ years of experience as a software engineer, preferably in a fast-paced or startup environment, and be energized by combining engineering with hands-on customer interaction, similar to a forward-deployed engineer or solutions architect. They should be comfortable diving into complex technical problems and turning ambiguous needs into working solutions, along with strong written and verbal communication skills, empathy, and a versatile skillset across the stack.
Responsibilities
The Forward Deployed Engineer will serve as a technical advisor during customer onboarding, guiding implementation and helping unblock complex workflows. They will build custom integrations or tooling to help customers succeed, then generalize those into core product features, working closely with customers to understand their workflows, identify recurring needs, and shape the roadmap with real-world insights. This role involves contributing across the stack to deliver high-quality product features and improve internal tooling, as well as partnering cross-functionally with Engineering, Product, Design, Sales, and Customer Success to drive a great end-to-end experience and improve the efficiency of customer-facing teams by reducing manual work through automation and tooling.
Skills
API development
Customer integration
Backend development
Problem-solving
Customer communication
Tooling development
Orb
Automates billing and pricing for SaaS
About Orb
Orb modernizes pricing models for businesses, particularly in the Software as a Service (SaaS) sector, by automating and simplifying billing processes. The platform allows companies to experiment with various pricing strategies without extensive engineering resources and integrates with major cloud providers for quick service listings. Unlike competitors, Orb offers a subscription-based service that supports flexible pricing options and provides actionable insights from real-time customer usage data. The goal is to streamline operations and empower businesses to optimize their pricing strategies for growth and efficiency.
Key Metrics
San Francisco, CaliforniaHeadquarters
2021Year Founded
$42.8MTotal Funding
SERIES_BCompany Stage
Enterprise Software, Fintech, AI & Machine LearningIndustries
11-50Employees