Job Description: Capacity Planning Consultant

Position Overview

Omnidian's Operations team is seeking a short-term Capacity Planning Consultant (2–3 months) to take an existing first draft of a Residential Operations plan and elevate it into a standardized, reportable system. You will work directly with the Senior Capacity Planner and other stakeholders to understand business workflows, map and time tasks using data from Salesforce and Sigma, and establish standardized weekly/monthly operational reporting. Your efforts will deliver the clarity and visibility needed to scale effectively, with potential for longer-term engagement based on growth needs. This role would align closely with the US Central time zone.

About Omnidian

Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA.

What You’ll Do

At Omnidian, we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

Refine and Standardize Existing Ops Plan

• Review and understand the current first-draft Residential Operations workflow.
• Uplevel this draft into a cohesive, scalable operations model that reflects current business realities.
• Identify operational tasks, determine volumes and durations using Salesforce and Sigma, and establish clear ownership and flow.

Build Tools for Visibility & Ongoing Reporting

• Create standardized dashboards and reporting structures using Salesforce and/or Sigma.
• Design templates that allow for automated or easily repeatable weekly and monthly reports.
• Ensure leadership has clear insights into task volume, duration, bottlenecks, and resource needs.

Enable Handoff or Longer-Term Integration

• Deliver clear documentation and training materials to support a seamless handoff of the forecasting and reporting system.
• Collaborate with leadership to assess whether additional support may be needed for future growth or coverage gaps.

Who You Are

• You are comfortable stepping into a short-term role, quickly absorbing business operations and delivering actionable insights.
• You thrive in ambiguous environments and excel at building structure and clarity where little exists.
• You take initiative and communicate clearly with technical and non-technical teams alike.
• You enjoy translating business operations into data-backed systems and reports.

Experience You'll Need

• 4+ years of experience in operational forecasting, capacity planning, or business process analysis.
• Proven ability to take existing workflows or plans and uplevel them into standardized, scalable systems.
• Hands-on experience working with Salesforce, particularly in operations or support contexts.
• Proficiency with business intelligence tools like Sigma or similar platforms to extract and analyze data.
• Strong understanding of task-level time analysis and process mapping.
• Excellent communication skills to collaborate with cross-functional teams and present insights clearly.

Experience That's a Plus

• Previous consulting or contract-based work where you owned process improvement deliverables.
• Familiarity with Salesforce and experience transitioning workflows between platforms.
• Exposure to operational reporting in customer service or support organizations.
• Background in the renewable energy or solar industry.
• Experience designing automated dashboards or executive-level reporting summaries.

Employment Type

• Contract

Salary

• $70 - $90 an hour

Location Type

• [Information not provided]

Privacy

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