Food Service Supervisor - Subway at Global Partners

Walpole, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Convenience Stores, Food ServiceIndustries

Requirements

Minimum 2 years of previous food service management experience
A genuine love and passion for food and serving customers

Responsibilities

Directing department personnel, meeting department’s goals and objectives
Communicating directly with the store management and department supervisors
Selecting, onboarding, and coaching all new team members
Scheduling all team members
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling, and always giving a genuine thank you
Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction
Ensuring department personnel follow all county, city, and company food safety and sanitation guidelines and policies
Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
Overseeing the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items
Displaying deli/food service items following deli/food service department and/or company merchandising guidelines
Following product recipes without deviation
Attentively rotating deli/food service items for sale, ensuring quality and safety, and product shrink control
Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers
Periodically counting product for inventory purposes
Maintaining a clean and organized work environment

Skills

Key technologies and capabilities for this role

Food Service ManagementTeam SupervisionCustomer ServiceMerchandisingSalesOnboardingCoachingSchedulingPersonnel Management

Questions & Answers

Common questions about this position

What experience is required for the Food Service Supervisor role?

A minimum of 2 years of previous food service management experience is required, along with a genuine love and passion for food and serving customers.

Where is this Food Service Supervisor position located?

The position is primarily in the Northeast.

What are the main responsibilities of the Food Service Supervisor?

Responsibilities include directing department personnel to meet goals, scheduling team members, ensuring food safety compliance, ordering supplies, overseeing food preparation and merchandising, and engaging with customers.

Is the Food Service Supervisor position full-time?

Yes, this is a full-time management position.

What makes a strong candidate for this Food Service Supervisor job?

Candidates with at least 2 years of food service management experience and a true passion for food and customer service will stand out.