Program Manager I - Store Projects (Hardware) (REMOTE)
Dick's Sporting GoodsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (TourtoTeach), and communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Experience introducing and leading company change efforts, providing clear expectations/guidance for business solutions, and communicating business objectives
- Knowledge of customer service standards, including the One Best Way (OBW) service model, managing/supporting initiatives like store of the community and community outreach
- Skills in resolving customer needs/complaints/issues, developing/implementing action plans for deficiencies, and providing process improvement leadership
- Proficiency in reviewing/evaluating P&L statements, managing budgeting/forecasting/expense control indexed to sales, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes
- Capability to develop/implement action plans to mitigate shrink and achieve sales/profit goals
- Experience providing supervision/development for hourly associates: hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging mindset, recruiting for staffing/growth needs
- Ability to coordinate/oversee job-related activities: developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals, building accountability, measuring progress, addressing improvements, demonstrating adaptability/continuous learning
- Commitment to compliance with company policies/procedures, supporting mission/values/ethics/integrity via action plans, Open Door Policy, and guidance on business processes
- Alignment with leadership principles: Respect the Individual (building high-performing teams, embracing differences, fostering belonging, collaborating, attracting/retaining talent), Act with Integrity (promoting ethics/compliance, modeling values, accountability, regenerative goals)
Responsibilities
- Lead and develop teams by teaching/training, actively listening, touring stores/providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/company direction, leading change efforts, setting expectations/guidance, and communicating objectives
- Model/demonstrate exceptional customer service (OBW model), manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies, and lead process improvements for high-quality experiences
- Drive financial performance/sales: review P&L, manage budgeting/forecasting/expenses, ensure merchandise presentation/inventory/operations, implement plans to mitigate shrink and achieve sales/profit goals
- Supervise/develop hourly associates: hire/train/mentor, assign duties, set expectations, provide recognition, promote belonging, recruit for staffing/growth
- Coordinate/oversee activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build/measure accountability, address improvements, promote adaptability/learning
- Ensure compliance with policies/procedures, implement action plans, utilize Open Door Policy, provide direction on ethics/integrity in business processes
- Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
- Work collaboratively, build trusting relationships, communicate with impact/positivity to motivate/influence
- Attract/retain talent, empower/develop, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selflessly
Skills
Team Leadership
Customer Service
Merchandising
Inventory Management
Budgeting
P&L Analysis
Training
Hiring
Store Operations
Process Improvement
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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