Food & Beverage FOH Supervisor at Level99 Entertainment

Tysons, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Food & Beverage, EntertainmentIndustries

Requirements

Previous experience in the hospitality industry
Excellent verbal and written communication skills with strong attention to detail
High integrity and professionalism with a positive, joyful, upbeat and energetic attitude – leading by example
High School education or equivalent
Understands, utilizes and embraces new technology and its implementation into our operation
Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required
Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
Able to grasp, reach overhead, push, lift and carry up to 50 pounds
Ability to work well under pressure in a fast paced, ever changing work environment

Responsibilities

Leads team members through effective and efficient operational execution, including shift tasks and routines as well as proper facilities upkeep
Contributes to daily logs and communication mechanisms for the restaurant
Ensures labor and controllable costs stay consistently within guidelines set by the company
Daily cash management, reconciliation, and audits
Assists with beverage inventory
Thorough knowledge of food and beverage menus, ensures that product consistency is being achieved through ongoing training of bar staff when it comes to batches, syrups, and other beverage related products
Supports all venue-level change management activities, ensuring effective and accurate communication of new product, service and operational information
Always seeking to connect with guests, cultivate relationships, and create regulars
Listens to guest and staff needs and expectations by being approachable and positive, with an energetic attitude
Proactive, quick to react and display leadership with grace, maturity, and decisiveness
Ensures guest safety within the venue, continuously monitoring and addressing any foreseeable risks to guest’s health and welfare, as well as food safety, ensuring adherence to all food safe processes and standards
Other duties, as assigned

Skills

Key technologies and capabilities for this role

FOH ManagementTeam LeadershipGuest RelationsBeverage InventoryCash ManagementFood SafetyMenu KnowledgeStaff TrainingOperational ExecutionCommunication Skills

Questions & Answers

Common questions about this position

What is the pay rate for the Food & Beverage FOH Supervisor position?

The position pays $23 - $27 an hour.

Is this a remote position, or does it require on-site work?

This information is not specified in the job description.

What skills and experience are required for this role?

Required qualifications include previous experience in the hospitality industry, excellent verbal and written communication skills with strong attention to detail, high integrity and professionalism with a positive energetic attitude, high school education or equivalent, and comfort with new technology.

What is the company culture like at Level99 Entertainment?

The role emphasizes upholding company culture, leading by example with high integrity, professionalism, a positive joyful upbeat and energetic attitude, and building guest relationships to create regulars.

What makes a strong candidate for this FOH Supervisor role?

Strong candidates have 3+ years in high-volume hospitality food & beverage, relevant education like a B.S. in Hospitality Management, and certifications such as ServSafe, Allergen, and ChokeSaver, along with the required experience and positive leadership attitude.

Level99 Entertainment

Entertainment venue with team challenges and dining

About Level99 Entertainment

Level99 is an entertainment venue that offers a unique experience for groups of 2-6 players in Natick, MA and Providence, RI. The venue features over 40 rooms, each designed with different physical and mental challenges, allowing players to engage in an open-world game environment. In addition to the game rooms, Level99 includes the Night Shift Beer Hall and the Night Shift Tap Room & Kitchen, where guests can enjoy craft drinks and a brewery-style dining experience. Unlike other entertainment options, Level99 combines both physical and mental challenges with high-quality food and beverages, targeting adults looking for something different. The company generates revenue through ticket sales for the game challenges and food and beverage sales. With significant venture backing, Level99 is in a growth phase, aiming to expand its offerings and reach more guests while providing a fun and engaging atmosphere.

Natick, MassachusettsHeadquarters

2021Year Founded

VENTURE_UNKNOWNCompany Stage

EntertainmentIndustries

51-200Employees