Flight and Ground Network Operations Specialist (SFGNO) at Allegiant Air

Las Vegas, Nevada, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

NoVisa

Aviation, AirlinesIndustries

Requirements

High School Diploma/GED
Minimum two (2) years of airline industry experience
Minimum two (2) years of job experience in a Lead and/or Supervisor role in an operational position
Authorized to work in the US as defined by the Immigration Act of 1986
Must pass a Criminal Background Check
Ability and willingness to work varied shifts, including evenings, weekends and holidays, and be able to stay late for delayed flights or irregular operations in a 24/7 environment
Ability to attend and successfully complete required training
Ability to read, write, and speak English, to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers
High level of proficiency in Microsoft Office
Ability to work in a fast-paced and potentially high-stress environment
Extensive problem-solving capabilities when working with irregular flight operations
Excellent written and oral communication skills with proven ability to develop customer correspondence at an executive level
High level of organization, with multi-tasking ability and the ability to work through stressful situations
Team building skills with an orientation towards positive contributions
Preferred Requirements
Bachelor's Degree
Knowledge of industry regulations and standards, including FAA and IATA regulations
Proficiency in airline systems and software including flight planning and scheduling tools
Two (2) years of experience in airline operations or a related field, with a strong understanding of ground, ramp, and customer operations

Responsibilities

Responsible for working the various phases of irregular operations including assessment, coordination, facilitation, and reporting of the events while working with stations, duty manager, and other internal departments
Coordinates all service recovery elements with outside vendors which include Ad Hoc public and private charters, hotels, transportation companies and/or food and beverage outlets
Acts as first point of contact for all ground emergency related scenarios
Assists in ground flight planning and the nightly routing of aircrafts
Acts as a liaison between Safety & Security, Drug & Alcohol, Media Relations, Customer Care, Ground, Stations, TSA, and Airport personnel for the best possible outcome in an irregular operation event
Communicates all information proactively and timely with the designated management including Executives and internal/external customers
Establishes and maintains positive communications via email and phone with all operational departments, regulatory agencies, and Charter-related entities
Coordinates “Positive Contact” between crew se

Skills

IROP Management

Flight Planning

Aircraft Routing

Station Operations

Emergency Procedures

FAA Regulations

DOT Regulations

OCC Operations

Airline Operations

Ground Network Operations

Allegiant Air

Low-cost airline for leisure travel

About Allegiant Air

Allegiant Air operates a low-cost airline that connects travelers from smaller cities to popular leisure destinations. The airline uses an all-jet fleet and offers low fares, making air travel affordable. In addition to flights, Allegiant provides travel-related products like hotel rooms, rental cars, and entertainment tickets, which can be purchased through its website. Since starting in 1999 with just one aircraft, Allegiant has grown to operate over 350 routes across the United States with a fleet of more than 92 aircraft. The company focuses on providing value and convenience for leisure travelers, offering both individual flight tickets and bundled vacation packages that include various travel services.

Las Vegas, NevadaHeadquarters

1999Year Founded

$746MTotal Funding

IPOCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Employee Stock Purchase Plan

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Risks

Competition from other ultra-low-cost carriers like Avelo Airlines may impact market share.

Rapid route expansion may strain operational resources and affect service quality.

Reliance on seasonal routes could lead to inconsistent revenue streams during off-peak seasons.

Differentiation

Allegiant Air connects small cities to premier leisure destinations with low-cost fares.

The airline offers bundled travel packages, including hotels and rental cars, for convenience.

Allegiant's all-jet fleet ensures high efficiency and reliability in operations.

Upsides

Increased demand for domestic leisure travel boosts Allegiant's bookings by 15% in 2023.

The 'workcation' trend could increase demand for Allegiant's bundled travel packages.

Allegiant's route expansion in 2025 introduces 44 new nonstop connections.

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