Financial Operations Associate, Disney Cruise Line at The Walt Disney Company

Singapore

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Cruise Line, Hospitality, TravelIndustries

Requirements

1+ years’ operations or office experience
Robust organizational and decision-making skills with meticulous attention to detail
Exceptional analytical and problem-solving abilities, consistently meeting deadlines and balancing multiple priorities in a dynamic work environment
Clear and concise verbal and written communication skills, comfortable engaging with individuals at all organizational levels
Proactively seeks opportunities for process improvements and streamlining of manual functions
Demonstrated proficiency in Microsoft Excel with the ability to learn new software
Strong partnership/networking skills with ability to manage conflict resolution
Capable of working proactively, independently, and collaboratively as a strategic team partner with strong follow-through
Proven ability to adapt to change management initiatives
Proven ability to be resourceful, decisive, confident under pressure

Responsibilities

Analyze and reconcile various daily and weekly reports
Collaborate with internal and external partners to drive results
Act as subject matter expert in pre/post cruise financial escalations
Initiate and reconcile travel agency accounts to ensure compliance within company guidelines
Research, analyze, and reconcile shipboard inquiries and collaborate with internal business partners on the resolution
Coordinate the onboarding of Travel Agency vendors into the Disney Supplier Management Portal, while partnering with Disney Worldwide Shared Services for issue resolution
Troubleshoot technology issues related to accounting and financial rules
Provide guidance and expertise to internal/external partners to assist in interpreting financial transactions
Research and reconcile escalated inquiries and support partners to ensure compliance with contractual and regulatory obligations
Undertake other assigned projects and duties by leadership

Skills

Key technologies and capabilities for this role

Financial OperationsAccount ReconciliationTravel Agency AccountsGuest Services SupportFinancial InquiriesStakeholder Management

Questions & Answers

Common questions about this position

What are the main responsibilities of the Financial Operations Associate role?

Responsibilities include analyzing and reconciling daily/weekly reports, collaborating with internal/external partners, acting as a subject matter expert in financial escalations, initiating/reconciling travel agency accounts, researching shipboard inquiries, coordinating travel agency onboarding, troubleshooting technology issues, and providing guidance on financial transactions.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Disney Cruise Line?

Disney emphasizes innovation, imagination, and inclusion at its core, fostering an inclusive employee experience with continuous learning, development, and achievement through global growth and collaboration.

What skills or experience make a strong candidate for this position?

Strong candidates will have expertise in financial reconciliation, analysis of reports, collaboration with partners, knowledge of accounting systems, troubleshooting technology issues, and experience with vendor onboarding and compliance.