Finance Manager

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software as a Service (SaaS)Industries

Requirements

Candidates should possess 6-8 years of experience in FP&A, investment banking, private equity, or consulting, with a track record of progression into senior roles, and a Bachelor’s degree in Finance, Accounting, Economics, or a related field (advanced degree a plus). Deep B2B SaaS fluency, including expert knowledge of ARR, retention, CAC, LTV, and pipeline analytics is required, along with mastery of financial modeling and the ability to build scalable Excel/Google Sheets models.

Responsibilities

The Finance Manager will own full-cycle ARR forecasting, partner with Sales and Marketing leadership to model pipeline, churn, and expansion, design and scale financial models, lead annual and long-range planning, deliver executive and board reporting, champion cross-functional collaboration, and ensure data integrity. They will also mentor and develop FP&A talent, and experiment with AI/ML workflows to boost productivity and insight.

Skills

Financial Modeling

Forecasting

Financial Reporting

Strategic Planning

Data Analysis

SaaS Metrics

Cross-Functional Collaboration

Mentoring FP&A Talent

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters

2012Year Founded

$9.6MTotal Funding

SEEDCompany Stage

Consulting, Consumer SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Paid Parental Leave

Health Insurance

401(k) Company Match

Healthy Lifestyle Budget

Remote Work Options

Co-working Space Rental Reimbursement

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.

Reliance on Twilio SMS could pose risks if service issues arise.

Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.

The platform supports A/B testing for continuous campaign optimization.

Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.

Partnership with Twilio enhances robust SMS messaging solutions.

Participation in CEE Startup Challenge expands market reach and innovation.

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