Field Support Specialist - On Call at RPS North America

Irvine, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Business Services, Facilities ServicesIndustries

Requirements

Strong verbal and written communication skills
Excellent customer service skills
MS Office Suite experience
Flexibility to provide backfill coverage at multiple locations on short notice, including same-day assignments
Ability to maintain a professional image and provide prompt, courteous, and efficient service
Willingness to undergo training at SPS sites within the assigned region

Responsibilities

Provide exceptional customer service in all forms of communication
Process inbound and outbound mail/packages, including sorting, packaging, and sealing shipments using manual or electronic chain of custody procedures
Assist with copy/print production, monitor equipment functionality, replenish toner/paper, and provide binding services (e.g., GBC, Velo, Coil, Wire)
Perform document scanning, imaging, and light copy/print reproduction
Maintain Office Services Center, pantry, conference rooms, kitchens, breakrooms in neat condition, including cleaning, stocking, and organization
Provide general and preventative office maintenance, repair duties, oversee equipment maintenance and safety tests
Monitor, inventory, and replenish office supplies; order as needed
Set up meeting and conference rooms
Provide reception or concierge coverage: welcome guests, log visitors, catalog information, orient new clients, route calls, coordinate with security, manage access
Represent SPS Global and clients positively in all interactions (in-person, phone, email)
Provide light administrative support, data entry, hospitality services as directed

Skills

Mail Services

Shipping & Receiving

Print & Binding

Facilities Management

Hospitality

Concierge

Reception

Data Entry

Document Scanning

Inventory Management

Customer Service

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees