Background in plumbing, mechanical, and/or electrical programming
Preferred experience with Mechanical Warewash (MWW) and On Premise Laundry (OPL)
Working knowledge of regulatory and safety requirements, including reading schematic drawings
Excellent knowledge of appropriate tools, data, implements, and service needs
Proficient in laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel
Valid driver's license
Ability to live in Albuquerque, NM
Physical abilities: lift/carry/push/pull up to 50 lbs, climb ladders/stairs, stand/sit/walk for long periods, twist/bend/stoop/kneel/squat/crawl/reach, work on uneven surfaces (concrete/asphalt), operate keyboard/phone/vehicle, work in extreme temperatures/dust/dirt, discern visual/audible alarms
Ability to travel approximately 30% of the day in city/rural/expressway conditions
Availability for on-call coverage, including occasional weekends, holidays, night shifts, 12-hour shifts
Responsibilities
Install, troubleshoot, repair, and maintain chemical dispensing equipment, commercial dish machines, and on-premise laundry machines
Train and coach field-based Senior Field Service Technicians
Deliver exceptional service to ensure customer retention and superior customer service