Field Service Technician (Mid Level) - Albuquerque, NM at Procter & Gamble Company

Albuquerque, New Mexico, United States

Procter & Gamble Company Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
hospitality, foodservice, long-term careIndustries

Requirements

  • Great work ethic and positive attitude
  • Customer service oriented
  • Background in plumbing, mechanical, and/or electrical programming
  • Preferred experience with Mechanical Warewash (MWW) and On Premise Laundry (OPL)
  • Working knowledge of regulatory and safety requirements, including reading schematic drawings
  • Excellent knowledge of appropriate tools, data, implements, and service needs
  • Proficient in laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel
  • Valid driver's license
  • Ability to live in Albuquerque, NM
  • Physical abilities: lift/carry/push/pull up to 50 lbs, climb ladders/stairs, stand/sit/walk for long periods, twist/bend/stoop/kneel/squat/crawl/reach, work on uneven surfaces (concrete/asphalt), operate keyboard/phone/vehicle, work in extreme temperatures/dust/dirt, discern visual/audible alarms
  • Ability to travel approximately 30% of the day in city/rural/expressway conditions
  • Availability for on-call coverage, including occasional weekends, holidays, night shifts, 12-hour shifts

Responsibilities

  • Install, troubleshoot, repair, and maintain chemical dispensing equipment, commercial dish machines, and on-premise laundry machines
  • Train and coach field-based Senior Field Service Technicians
  • Deliver exceptional service to ensure customer retention and superior customer service
  • Work independently in a field-based position

Skills

Key technologies and capabilities for this role

plumbingmechanicalelectricalMechanical WarewashOn Premise Laundryschematic drawingsSalesforceMicrosoft WordMicrosoft Excellaptop technologycell phone technology

Questions & Answers

Common questions about this position

What benefits are offered for this Field Service Technician position?

The position includes a competitive salary, healthcare plan, retirement benefits, and a company vehicle.

Is this Field Service Technician role remote or office-based?

This is a field-based position in Albuquerque, NM, involving independent work installing, troubleshooting, and maintaining equipment at customer sites, with approximately 30% of the day spent traveling in a company vehicle.

What skills and experience are required for this role?

The role requires a background in plumbing, mechanical, and/or electrical programming, preferably with Mechanical Warewash (MWW) and On Premise Laundry (OPL) experience, working knowledge of regulatory and safety requirements including reading schematic drawings, and proficiency in laptop/cell phone technology like Salesforce, Microsoft Word, and Excel. A valid driver's license is also required.

What is the work schedule and physical demands for this position?

The schedule is a 5-day work week with 8 hours per day, but may include 12-hour shifts, occasional weekends, and night shifts. It involves lifting/carrying/pushing/pulling up to 50 lbs, climbing ladders and stairs, standing/walking for long periods on uneven surfaces, and working in extreme temperatures.

What career growth opportunities does this role offer?

P&G Professional is expanding rapidly across North America, offering significant career opportunities as the company continues to grow.

Procter & Gamble Company

About Procter & Gamble Company

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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