Technical Service Field Technician
Andersen CorporationFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Candidates must possess a High School Diploma or equivalent and reside within 30 miles of Marlborough, MA. Basic computer skills in Microsoft Office, strong customer service skills, a valid driver's license with a clean driving record, and the ability to meet physical demands including lifting up to 75 pounds are required. Entry-level plumbing and electrical experience are preferred.
The Field Service Technician will provide best-in-class customer service to ensure coffee equipment is properly functioning, perform scheduled service including proactive maintenance, installations, and emergency requests, and manage equipment inventories by ordering parts as needed. Responsibilities also include documenting procedures electronically and driving a company vehicle.