Field Service Technician at Ecolab

Cleveland, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Primary Metals, Food & Beverage, Mining, ManufacturingIndustries

Requirements

High school diploma or equivalent
2 years of experience in water treatment or an industrial/mechanical environment
Current and valid Driver’s License with no restrictions
Ability to lift up to 50 pounds
Ability to stoop, kneel, crouch, reach, balance, walk, stand, and climb
Tolerance for exposure to hot, cold, noisy, or dirty environments

Responsibilities

Deliver expert service and support for cooling tower monitoring and treatment
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Identify and resolve customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Skills

Key technologies and capabilities for this role

cooling tower monitoringwater treatmentchemistry testschemical feed equipmentprocess monitoring equipmentcalibrationtechnical supportsafety compliancedata logginginventory management

Questions & Answers

Common questions about this position

What are the minimum qualifications for this Field Service Technician role?

Candidates need a high school diploma or equivalent, 2 years of experience in water treatment or an industrial/mechanical environment, a current and valid Driver’s License with no restrictions, and no immigration sponsorship is available.

Where is this position based and what is the territory coverage?

The position is based in Cleveland, OH, with a territory covering a 130-mile radius and targeted accounts in the primary metals industries.

What are the physical demands of this role?

The role requires lifting up to 50 pounds, exposure to hot, cold, noisy, or dirty environments, and physical activities including stooping, kneeling, crouching, reaching, balancing, walking, standing, and climbing.

Is there travel required for this position?

Yes, up to 10% overnight travel is required.

What preferred qualifications would make me a stronger candidate?

Preferred qualifications include an Associate’s degree or trade school certification, demonstrated mechanical aptitude, experience in water treatment or specialty chemical industry, and familiarity with boilers, cooling towers, and wastewater treatment.