Field Service Technician at Xylem

La Vista, Nebraska, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Water TechnologyIndustries

Requirements

HS diploma or equivalent
Capable of obtaining a CDL, class A or B with applicable endorsements
Ability to obtain all required customer clearances (TWIC, DISA, etc.)
Ability to obtain DOT Medical card
Clean driving record
Driver Application for Employment, Motor Vehicle Report (MVR), and related driver forms (Driver Disclosure and Release, Employee Applicant Drug and Alcohol Statement, FMCSA Certificate of Awareness, Driver Certificate of Violations, Driver Statement of On Duty Hours Road Test, Copy of Driver’s License, Copy of Medical Certificate)
Some travel required (20%-80% travel depending on division & location, including overnight stays)
Work experience preferred (0 to 2 years of technical work experience, 1 year preferred)
Electrical, mechanical, diesel, fusion experience depending on business unit
Ability to work without direct supervision
Technically sound
Experience with Microsoft Office including smart devices
Customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways
Continuous Professional Development commitment
Collaboration and Teamwork skills
Results Driven Performance

Responsibilities

Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrate high impact culture through innovation, accountability and empowerment
Function in a team environment (usually works with direct supervision but can work independently if needed)
Execute field service activities at customer sites in a safe and efficient manner
Perform system troubleshooting
Work with mechanical, electrical, diesel equipment conditions
Conduct preventative maintenance and parts inventory
Identify and remedy safety issues (both Company and Customer owned equipment)
Direct interfacing with customer and potentially work at multiple sites / with multiple technologies

Skills

Key technologies and capabilities for this role

TroubleshootingMechanical RepairElectrical SystemsDiesel EquipmentPreventative MaintenanceParts InventorySafety ComplianceCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Field Service Technician position?

This information is not specified in the job description.

Is this a remote position, or what is the location policy?

This information is not specified in the job description.

What are the key requirements for this role?

Requirements include a HS diploma or equivalent, capability of obtaining a CDL class A or B with endorsements, ability to obtain customer clearances like TWIC and DISA, DOT Medical card, and a clean driving record.

What is the travel requirement for this job?

Some travel is required, ranging from 20%-80% depending on division and location, including overnight stays away from home.

What does Xylem value in its team members?

Xylem values a high impact culture through innovation, accountability, and empowerment, along with continuous professional development, collaboration and teamwork, and results-driven performance.

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters

2011Year Founded

$356.2KTotal Funding

IPOCompany Stage

Data & Analytics, Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.

Rising raw material costs could impact Xylem's profit margins.

Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.

The company focuses on sustainable and eco-friendly water technology innovations.

Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.

Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.

Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

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