IQVIA

Field Service Technician

Anchorage, Alaska, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Medical Device, HealthcareIndustries

Requirements

Candidates must have intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems, and experience as a military technician, computer technician, or other complex electronics technician is preferred. Experience supporting automation equipment in a healthcare setting is a plus, and an +A certification is preferred, along with beneficial experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT. A valid driver's license and a personal vehicle are required, and the ability to clear hospital vendor credentialing requirements, including proof of vaccination status, is necessary.

Responsibilities

The Field Service Technician will troubleshoot and repair existing medical devices, including hardware parts replacement and software updates, and perform bi-annual or yearly preventative maintenance as determined by the customer. They will also assist in the installation and implementation of new devices, conduct routine system checks and record data from product tests, maintain and stock parts and tools assigned by the customer, travel locally for up to 2-3 hours to support customer needs, respond to customer site requests within specified Service Level Agreements, and provide exceptional customer support.

Skills

Troubleshooting
Electronics
Mechanics
Electromechanical Systems
Preventative Maintenance
Installation
Calibration
Healthcare
Field Service
Biomedical
Maintenance
Customer Service
Pharmacy Technician
Electrical
IT
Communication Skills

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Key Metrics

Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.
Proliferation of disparate technological solutions causes technology overload in clinical trials.
Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.
The company offers privacy-enhancing technologies to protect individual patient data.
IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.
AI-driven drug discovery accelerates identification of potential drug candidates.
Expansion of telemedicine facilitates remote patient monitoring and data collection.

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