Field Service Sales Specialist • Customer Support at Danaher Corporation

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Diagnostics, BiotechnologyIndustries

Requirements

Engineering or higher degree
10+ years of experience in the Bio-Pharma field
Strong commercial and technical knowledge
In-depth understanding of customer landscape and regional dynamics
Proficiency in communication and interpersonal skills with proven ability to build strong stakeholder relationships
Ability to travel within assigned region (Telangana, Andhra Pradesh, South 1) as per business needs
(Plus) Previous experience in handling upgrades, HBS, or custom quotes in a contract business context
(Plus) Working with SFDC or similar CRM systems for funnel management

Responsibilities

Manage contract business for the assigned region (Telangana, Andhra Pradesh, South 1), including commercial and technical ownership
Drive funnel management and ensure SFDC way of working is consistently followed
Track and control Service Payment PD, while supporting upgrades, HBS, and custom quotes
Coordinate with users for contract PRs, negotiate with purchase teams, and activate contracts
Manage invoice submission, service entry, SAC forms, and payment collection
Focus on OOW / OOC / CR to increase units under contract with innovative approaches
Build strong rapport with customers across user, maintenance, purchase, and finance teams
Work closely with regional teams, engineers, and commercial teams to ensure collaboration and alignment
Adhere to SOPs, processes, and ensure compliance at all stages
Drive customer engagement and contract growth while ensuring process excellence

Skills

SFDC

Contract Management

Funnel Management

Customer Engagement

Invoice Management

Payment Collection

Negotiation

Service Contracts

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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