Field Service Representative at Ecolab

Des Moines, Iowa, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Water Technology, Environmental ServicesIndustries

Requirements

High School diploma or GED
1-3 years’ experience in industrial/mechanical environment
Water treatment experience OR Technical Degree with 0-2 years experience
Possess a valid Driver's License and acceptable Motor Vehicle Record
Immigration sponsorship is not available for this role
Must be able to pass a drug screen and background check
Must be able to access and be comfortable working in a variety of conditions including confined spaces, damp and/or dusty locations, freezing conditions, and hot conditions
Must be able to physically perform essential duties including lifting 50 lbs., stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear

Responsibilities

Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
Provide routine and technical service support to customers; identifying and resolving customer challenges, escalating as required
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
Establish effective working relationships with a variety of customers and partner with them on best practices
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support
Assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water

Skills

Key technologies and capabilities for this role

chemistry testschemical feed equipmentprocess monitoring equipmentequipment installationequipment calibrationequipment maintenancedata logginginventory managementtechnical servicecustomer support

Questions & Answers

Common questions about this position

What benefits are offered for this Field Service Representative position?

The role offers a comprehensive benefits package starting day 1, including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, a company vehicle, and cell phone.

Is this a remote position, or where is it located?

This position is based in Des Moines, IA, and requires 50% overnight travel per month.

What are the minimum qualifications for this role?

Minimum qualifications include a High School diploma or GED, 1-3 years’ experience in industrial/mechanical environment or Water treatment experience/Technical Degree with 0-2 years experience, a valid Driver's License with acceptable Motor Vehicle Record, ability to pass drug screen and background check, and immigration sponsorship is not available.

What is the company culture like at Ecolab?

The culture values safety first, including training and personal protection, and offers pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments.

What makes a strong candidate for this Field Service Representative role?

Preferred candidates have an Associate degree or trade school certification, water treatment or specialty chemical industry experience, and working knowledge of boilers, along with the ability to handle physical demands like lifting 50 lbs. and working in varied conditions.