[Remote] Field Service Engineer - Republic of Ireland and Northern Ireland at Alcon

Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Candidates must possess a Bachelor's degree in Physics, Electrical and Electronic Engineering, or Biomedical Engineering, coupled with a minimum of 3 years of field service experience in Medical Electronics. Essential skills include basic knowledge of electronic circuits, pneumatics, optics, lasers, IT, and networking. A full, clean driving license is required, along with the ability to travel domestically and internationally. Strong problem-solving and decision-making abilities are also necessary.

Responsibilities

The Field Service Engineer will provide technical support to customers, including commissioning, installing, and testing Alcon surgical equipment within their assigned territory. Responsibilities include identifying and correcting complex start-up problems, maintaining and evaluating equipment, recommending upgrades, and ensuring customer satisfaction through effective communication. The role also involves managing expenses, company assets, developing customer relationships, resolving implementation issues, and training customers on equipment features.

Skills

Field Service

Technical Support

Commissioning

Installation

Testing

Troubleshooting

Maintenance

Repair

Customer Service

Medical Electronics

Ophthalmological Equipment

Physics

Electrical Engineering

Electronic Engineering

Biomedical Engineering

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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