Field Service Engineer 1 - Toledo, OH
GE HealthcareSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, HealthcareIndustries
Requirements
Candidates must possess a Bachelor's degree in Physics, Electrical and Electronic Engineering, or Biomedical Engineering, coupled with a minimum of 3 years of field service experience in Medical Electronics. Essential skills include basic knowledge of electronic circuits, pneumatics, optics, lasers, IT, and networking. A full, clean driving license is required, along with the ability to travel domestically and internationally. Strong problem-solving and decision-making abilities are also necessary.
Responsibilities
The Field Service Engineer will provide technical support to customers, including commissioning, installing, and testing Alcon surgical equipment within their assigned territory. Responsibilities include identifying and correcting complex start-up problems, maintaining and evaluating equipment, recommending upgrades, and ensuring customer satisfaction through effective communication. The role also involves managing expenses, company assets, developing customer relationships, resolving implementation issues, and training customers on equipment features.
Skills
Field Service
Technical Support
Commissioning
Installation
Testing
Troubleshooting
Maintenance
Repair
Customer Service
Medical Electronics
Ophthalmological Equipment
Physics
Electrical Engineering
Electronic Engineering
Biomedical Engineering
Alcon
Specializes in eye care products and solutions
About Alcon
Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.
Geneva, SwitzerlandHeadquarters
1945Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees
Benefits
Medical, dental, & vision coverage
HSA Medical Plan
PTO
Paid Parental leave
401k
Retirement Plan Company Contribution
Low payroll deductions
Tuition Reimbursement Program
Annual Bonus
Free Family Contact Lens Program
12 Company Paid Holidays
Risks
FDA recall of contact lenses may harm Alcon's reputation and financial standing.
Antitrust case denial could lead to legal challenges and financial penalties.
Innovative competitors like Signal12 threaten Alcon's market share in eye care.
Differentiation
Alcon leads in eye care with a broad product portfolio and global reach.
The company invests heavily in R&D, ensuring cutting-edge vision solutions.
Alcon's commitment to diversity and inclusion strengthens its corporate culture.
Upsides
Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.
Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.
Recognition as a top employer in Singapore attracts and retains top talent.
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