Field Service Engineer II (Electron Microscopy)(Indianapolis, IN - REMOTE) at Thermo Fisher Scientific

Indiana, United States

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Able to lift 40 lbs. without assistance
  • Ability to travel up to 50% in the primary area - Indianapolis, IN; occasional regional and domestic travel
  • Reside in the Indianapolis, IN area
  • Ability to perform on-site installation of sophisticated equipment
  • Ability to troubleshoot and repair complex equipment and systems
  • Ability to complete technical and specialist training
  • Ability to perform preventative maintenance
  • Ability to work with applications engineers and other field service personnel

Responsibilities

  • Perform on-site installation, servicing, and repair of complex equipment and systems (TEM, SEM, SDB/LDB)
  • Investigate and improve operational quality of system equipment
  • Teach customers in the operation and maintenance of the system
  • Serve as company liaison with customers on administrative and technical matters
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users, and company personnel
  • Complete field service reports
  • Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
  • Provide training for customers and users on system maintenance
  • Make yourself available to train and mentor new field service engineers
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various Thermo Fisher documentation

Skills

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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