[Remote] Field Service Engineer (Expert) at Thermo Fisher Scientific

Belgium

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Semiconductor, Electronics, Materials Science, Healthcare, Environmental Protection, Food SafetyIndustries

Requirements

  • University degree or equivalent experience in electronic system fixing
  • Approximately 3 years of hands-on technical experience installing, repairing, and calibrating complex analysis tools such as SEM, TEM, FIB, or similar systems
  • Comprehensive comprehension and extensive background in analyzing and repairing ultra-high vacuum and high voltage systems
  • Ability to partner optimally with customers
  • Superb interpersonal communication skills with professional working proficiency in English
  • Demonstrated ability to analyze complex systems and subsystems down to component level
  • Literate in MS DOS and Windows software environments
  • Able to read and interpret schematics
  • Familiar with UHV phenomenon and technology
  • Ability to acquire a valid passport and travel regionally and internationally as needed
  • Valid driver’s license
  • Physical ability to lift up to 50 lbs
  • Able to lift 40 lbs. without assistance
  • Compliance with cleanroom conditions (no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc.)
  • Ability to wear PPE (safety glasses, gowning, gloves, lab coat, ear plugs, etc.)

Responsibilities

  • Meet customer requirements using suitable resources
  • Perform on-site installation of complex equipment and follow testing procedures to ensure accurate functioning
  • Conduct on-site scheduled planned maintenance visits
  • Provide assistance in resolving and fixing issues for clients and fellow field service staff
  • Nurture and develop positive working relationships with customers, system users, and company personnel
  • Optimally complete technical training as needed; identify and successfully complete specialist training based on microscopes in the region
  • Proactively seek out additional learning opportunities both inside and outside of the region
  • Work informally with an applications engineer or attend an application course to gain advanced knowledge
  • Travel often, occasionally at short notice, to client sites to resolve issues or aid other on-site technicians
  • Complete and submit field service reports
  • Work with colleagues to gain technical mentorship for resolving system solutions
  • Provide analysis on various reports, including identifying and isolating outstanding system issues, documentation, and quality teams

Skills

Electron Microscopy
Field Service
Equipment Installation
Preventive Maintenance
Troubleshooting
System Testing
Customer Training
PPE
Cleanroom Protocols

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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