Field Sales Representative at AT&T

San Ramon, California, United States

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$61,800 – $100,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

1+ years of commission sales experience required, outside sales experience highly preferred
Demonstrated success in commission sales and achieving sales targets
Proficient in upselling techniques that enhance customer value and satisfaction
Strong verbal communication skills with an ability to build rapport quickly
Maintain a valid driver’s license
Ability to work a varied schedule including evenings, weekends, and holidays
Successful completion of a background check, including drug screening, criminal history, and motor vehicle record

Responsibilities

Work independently to deliver personalized sales interactions at scheduled appointments provided by AT&T
Close sales deals by offering hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions
Connect with existing customers daily and engage with warm prospects effectively
Use strong negotiation and communication skills to make sales and achieve sales goals
Participate in paid training, coaching, mentoring, and ongoing learning opportunities to stay tech-savvy

Skills

Commission Sales

Outside Sales

Negotiation

Communication

Wi-Fi Assessment

Tech Delivery

Issue Resolution

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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