Field Sales Manager - Ireland & Scotland at Deliveroo

Edinburgh, Scotland, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery, TechnologyIndustries

Requirements

Be comfortable with targeting new business and have sales experience
5+ years of sales and commercial experience
Time spent managing a team and ensuring they hit targets

Responsibilities

Manage a team of Field Sales Executives in Ireland & Scotland, ensuring they hit sales targets
Provide direct in-the-field support signing best local restaurants through compelling proposals and complex negotiations
Support Regional Managers in translating local knowledge to team priorities and align with Regional Directors to deliver regional strategies
Role model best-in-class behaviours in Salesforce and support roll-out of training programmes, providing 2-way feedback
Map, prospect, pitch, and close highest potential restaurants across the region in an organised fashion
Work with commercial teams to structure complex deals and negotiate effectively with restaurants
Own overall pipeline management in the region with regular reviews
Understand and communicate Deliveroo’s value proposition via physical visits, emails, calls, and social media; keep senior stakeholders informed of sales progress
Spend significant time in-field leading teams, providing structure, clarity on priorities, and setting clear, stretching goals
Hire top-tier talent, manage onboarding, role-model best practices, and embed tools, processes, and rules of engagement
Strictly manage underperformance via PiPs working with HR
Gain in-field insights into challenges and opportunities, collaborate with Head of Sales on process improvements (e.g., Salesforce efficiencies)
Align with Regional Managers/Commercial Managers on priorities (e.g., CVP gaps) and support Business Development Managers with key deals involving cross-functional support (e.g., Marketing)
Optimise territory planning, including efficient routing; track competitor moves and surface market insights
Serve as first point of escalation for the team, resolving local issues quickly and keeping the region aligned with wider priorities
Sample food from high-quality establishments, attend restaurant and food meet-ups, and enjoy the restaurant scene with interest in new cuisines
Achieve key goal of signing priority restaurants each month; additional goals include onboarding excellence, upsells, maximising commercial opportunities, selling marketing packages, and menu completeness at go-live

Skills

Key technologies and capabilities for this role

SalesforceSales Pipeline ManagementNegotiationProspectingPitchingTeam ManagementCommercial AcumenValue Proposition Communication

Questions & Answers

Common questions about this position

What is the employment type for this Field Sales Manager role?

This is a full-time position.

Is this Field Sales Manager role remote or office-based?

The role requires significant time in-field leading teams on the ground across Ireland and Scotland, including physical visits to restaurants.

What are the key skills needed for the Field Sales Manager position?

Key skills include sales expertise in prospecting, pitching and closing deals, commercial acumen for structuring complex deals and negotiations, people management and coaching, and Salesforce proficiency.

What is the team structure like for this role at Deliveroo?

You will manage a team of Field Sales Executives in Ireland & Scotland, reporting to the Head of Sales and working closely with Regional Directors and their leadership teams.

What makes a strong candidate for the Field Sales Manager role?

Strong candidates are commercially savvy, entrepreneurial, and ambitious individuals with experience in sales management, in-field leadership, hiring top talent, and driving performance in a fast-paced environment.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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