Field Sales Engineer at Arrow Electronics

New Taipei City, New Taipei City, Taiwan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Electronics, SemiconductorsIndustries

Requirements

Typically requires a 4-year degree with a minimum of 5 years of related experience in semiconductor companies or electronics distributors
Could work within established procedures with a moderate degree of supervision
Problem-solving and detail oriented
Solid understanding of product cycle and manufacturing procedures of customer
Solid knowledge on products and technology development in the electronic components industry

Responsibilities

Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
Serves as a liaison between Arrow’s internal resources, vendor resources and customers
Demonstrates a proactive approach and sense of urgency on customers’ behalf, anticipates customers’ requirements and communicates efforts in a timely and effective manner
Processes routine/smaller customer orders accurately and timely
Resolves discrepancies with the customer prior to order entry
Enters sales orders into the Arrow system
Reviews backlog report to fulfill orders most effectively
Meets customer service agreements established in SOW
Manages backlog, billing and resolution of vendor invoice discrepancies and claims

Skills

Order Management

Backlog Management

Customer Service

Sales Engineering

Semiconductors

Electronic Components

Invoice Resolution

Problem Solving

Arrow Electronics

Global provider of technology solutions and services

About Arrow Electronics

Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.

Englewood, ColoradoHeadquarters

1935Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Increased competition in cloud services could impact Arrow's growth.

Rapid technological changes in IoT may challenge Arrow's innovation pace.

Supply chain vulnerabilities, especially in semiconductors, could disrupt product delivery.

Differentiation

Arrow Electronics offers comprehensive technology solutions across multiple industries.

The company collaborates with clients to engineer complex technology systems.

Arrow's business model includes consulting and engineering services for customized solutions.

Upsides

Growing demand for IoT security solutions presents expansion opportunities for Arrow.

Increased investment in smart city projects boosts demand for Arrow's integrated systems.

Rising interest in sustainable tech aligns with Arrow's electric motorbike technologies.

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