Dick's Sporting Goods

Field Operations & Safety Manager - House of Sport (Central District)

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Sporting GoodsIndustries

Field Operations Manager

Employment Type: Full time Salary: Not Specified Location Type: Field Position (TX, OK, MN - Central District of House of Sport) Travel: 60% overnight travel required

Position Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

The Field Operations Manager will play a pivotal role in overseeing the operational, scheduling, and profitability functions across an average of 25 stores within one to multiple districts. Reporting directly to the Regional Operations Director, the Field Operations Manager will be responsible for managing and optimizing inventory integrity through the operational excellence of back and front of house operations. Your role will involve collaborating and closely influencing with cross-functional partners and contributing to the company's efforts in maximizing sales and profitability. This field position requires a dynamic and progressive leader with proven expertise in inventory management, store operations, and strategic leadership, maintaining a customer-centric approach while holding themselves accountable for delivering sales and profit objectives.

Responsibilities:

Scheduling and Payroll Management (30%)

  • Management of district(s) payroll to company expectations by reviewing dashboards and directing and coordinating activities consistent with the established goals, objectives, plans, and policies of the organization.
  • Strengthen scheduling accuracy and effectiveness, especially during peak times and weekends, to drive higher profitability, increased sales, and greater teammate/athlete satisfaction through direct influence and support.
  • Ensure district(s) are managing payroll to company expectations, including tracking of approved payroll overspend and maintenance of overtime to acceptable thresholds.
  • Serve as a Subject Matter Expert for all elements of scheduling and payroll management, accountable for district(s) results of payroll and impact on overall P&L for the region.

Core Operational Processes Implementation and Support (30%)

  • Effectively communicate and train on the importance of operational excellence in both front of house and back of house operations to the CSC, field, and district(s) leaders, i.e., Store Operations, Human Resources, Loss Prevention, Inventory Control, and Facilities.
  • Lead the overall daily operations strategy by developing the vision and implementation of multiple processes, driving revenue growth that aligns with the top-line financial plan, maximizing profitability, and ensuring an exceptional athlete experience across all categories.
  • Regularly coach store and field teams (to include Store Manager, District Manager, and Operational Managers) on core operational processes to streamline sales preparation activities related to hiring and staffing, inbound and outbound freight processing, stockroom organization, and inventory management.
  • Develop action plans and strategies through analysis of information related to back-of-house operations to address trends related to merchandise receiving practices, claims compliance, damage/defective management, transfer execution, mark-out-of-stock, etc.

Inventory Integrity and Movement (20%)

  • Elevate inventory integrity to drive greater sales and profitability across the district(s) through execution of core operational and shrink reduction programs, including the development of store/district-specific plans designed to impact current trends identified through visits/metrics.
  • Ensure inventory is flowing efficiently and accurately through the store and to Distribution Centers and Value Chain locations through operational excellence and address outliers.

Company Information

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Skills

Inventory Management
Store Operations
Scheduling
Payroll Management
Profitability
Sales Maximization
Customer-Centric Approach
Operational Excellence
Strategic Leadership

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters
1948Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees

Benefits

Flexible Work Hours
Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.
Closure of 35 stores in California may impact regional sales and brand presence.
Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.
The company has a strong omnichannel presence, integrating online and physical stores.
DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.
The rise of 'athleisure' fashion aligns with DICK'S product offerings.
DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

Land your dream remote job 3x faster with AI