Field Market Investigator at Dollar Tree

Dayton, Ohio, United States

Dollar Tree Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Completion of high school or equivalent; college preferred
  • Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc.)
  • Prefer store management experience in retail, grocery or drug store environments
  • Field experience in local market and/or loss prevention training a plus
  • Previous experience facilitating large group training sessions
  • Proven organizational, analytical and problem-solving skills
  • Intermediate Microsoft Office proficiency (Outlook, Word, Excel and Access)
  • Ability to travel locally and overnight as needed
  • Valid Driver’s License
  • Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays

Responsibilities

  • Conduct Monthly Stores LP Audit and score store performance based on specific criteria. Report audit findings to Store Manager, Field Manager and Corporate Management
  • Advise and consult with Store Managers on improving the in-store experience based on store audits
  • Train Store Managers on Family Dollar procedure and compliance to include Cash Management, Loss Prevention, Physical Security, Safety, Robbery Prevention, Product Freshness and Display Compliance. Assist Store Managers in training their Team Members in these areas
  • Plan and facilitate storewide meetings to review procedures/policies with Asset Protection Specialists (APS), store Team Members and Store Managers
  • Proficiently utilize exception reporting (XBR & SAER) and partnership with Corporate Sales Audit Department to monitor District Cash and Sales (OIS) losses and investigate cash or inventory loss trends
  • Monitor and manage District’s Target Program and weekly exception reporting to improve the market’s stores inventory results
  • Conducts in store surveillances using Loss Prevention tools I-Verify and DVR to identify and escalate potential internal integrity issues, safety concerns, fines, lost sales and others
  • Conducts Loss Prevention Quality Store Visits (LPQSV) including Honesty Conversations with store’s team members
  • Ensure that Store’s Asset Protection Equipment is in good working order and is being utilized effectively, including: CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes and Checkpoint
  • Report suspected fraudulent activity to Loss Prevention Business Partners
  • Assist with special projects that impact given market (i.e. Target Program and Shrink Impact Stores)
  • Follows and assures the implementation of all Company Policies and Procedures
  • All other projects/duties as assigned

Skills

Loss Prevention
LP Audit
Cash Management
Exception Reporting
XBR
SAER
Physical Security
Safety Training
Surveillance
I-Verify
DVR
Asset Protection

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters
1986Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.
The multi-price strategy might alienate traditional Dollar Tree customers.
Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.
The company sources merchandise globally to provide high-value items at low costs.
Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.
Enhancing e-commerce capabilities can capture a larger share of the online retail market.
Partnerships with local suppliers can reduce supply chain disruptions.

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