Field Application Scientist, NGS - NY/NJ/MidWest

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Twist Bioscience is seeking a Next-Generation Sequencing (NGS) Field Application Scientist (FAS) to join their Sales team. The NGS FAS will be the primary technical field contact for Twist and its customers, acting as a liaison between them. This role focuses on pre- and post-sales technical support and market development for Twist’s NGS targeted enrichment product line. The position requires up to 60% travel.

Responsibilities

• Provide expert understanding and strong technical competency in discussing Twist’s NGS targeted enrichment capabilities and product offerings with customers.
• Offer NGS targeted enrichment application support for pre- and post-sales activities to assist the sales team in achieving quotas.
• Conduct local and regional travel to work in the field with Sales staff, attend meetings with key customers, provide training, and participate in trade shows.
• Identify, nurture, and manage collaborations to network and generate leads for the sales team.
• Support the sales team in technical discussions, presentations, and customer meetings.
• Provide high-level technical support to customers, including:
  • Probe design discussions/assistance.
  • Pre- and post-capture library generation/troubleshooting.
  • Post-sequencing data analysis/interpretation.
  • General experimental design and project management assistance.
• Act as a liaison between customers, Sales, Product Management, and other internal teams such as Research & Development, Business Development, Bioinformatics, and Technical Support.
• Network with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management regarding customer requirements for new applications or products.
• Stay informed of competitive market intelligence through industry seminars, trade shows, and conferences, and report on trends to Sales and Product Management.

Requirements

• Extensive NGS experience, including associated products and applications, such as:
  • Illumina Next-Generation Sequencing instrument set-up and execution.
  • DNA and RNA library construction from blood, tissue, FFPE, and cf/ctDNA.
  • Whole Genome, Whole Exome, Transcriptome, and Custom Targeted Enrichment.
• Familiarity with probe design pipelines.
• Familiarity with bioinformatic data analysis and interpretation.
• Educational background:
  • BA/BS with 3-5 years of NGS experience.
  • MS with 3+ years of NGS experience.
  • PhD with 1+ years of NGS experience.
• Field of study: Biochemistry, Molecular Biology, Genetics, or a related field.
• Strong knowledge of the NGS market and vendors.
• High attention to detail.
• High self-motivation with demonstrated ability to work in a collaborative team environment.
• Ability to travel domestically and internationally up to 60%.
• Excellent written and verbal communication skills.
• Experimental design experience is essential.
• Project management and automation experience are a plus.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, a process known as “writing” DNA. The company believes that the ability to write DNA is crucial for the advancement of the genomics revolution. Twist Bioscience serves individuals who are making positive changes in fields such as healthcare, agriculture, industrial chemicals, and data storage. Their unique silicon-based DNA Synthesis Platform offers precision at an unparalleled scale.

Twist Bioscience Corporation is an Equal Opportunity Employer. They provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other characteristic protected by law.