Field Application Scientist, NGS - NY/NJ/MidWest

Responsibilities

The Field Application Scientist will provide expert understanding and strong technical competency in discussing Twist’s NGS targeted enrichment capabilities and product offerings with customers, provide NGS targeted enrichment application support for pre- and post sales activities, local and regional travel working in the field with Sales staff, attending meetings with key customers, provide training, and participate in trade shows. They will identify, nurture, and manage collaborations to network and provide leads for the sales team, support sales team in technical discussions, presentations, and meetings with customers, provide high-level technical support to the customer including probe design discussions/assistance, pre- and post-capture library generation/troubleshooting, post-sequencing data analysis/interpretation, and general experimental design and project management assistance. The position will also involve liaising between customers, Sales, Product Management, and other internal teams including Research & Development, Business Development, Bioinformatics and Technical Support, networking with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management on customer requirements, and keeping informed of competitive market intelligence at industry seminars, trade shows, and conferences and providing reports on trends to Sales and Product Management.