Factory Customer Service Representative at Stanley Black & Decker

Benefits include medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement, plus discounts on Stanley Black & Decker tools and partner programs.

This is an onsite position.

Required skills include excellent proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook), superior customer service and salesmanship, ability to perform simple mathematical calculations, and being dependable with high integrity and minimal supervision needed.

The culture focuses on growth, learning, belonging, and giving back, with emphasis on diversity, equity, and inclusion, and offers career development through resources like the Lean Academy, Coursera, and online university.

A strong candidate demonstrates superior customer service and salesmanship, proficiency in Microsoft Office, reliability with minimal supervision, high integrity, accountability, and the ability to handle math calculations while meeting customer demands including extended hours.