Facilities Services Assistant at The Brattle Group

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Consulting, EconomicsIndustries

Requirements

Two (2) years facilities/office experience in an office setting preferred
Basic knowledge of Outlook, Excel, and Word required
Excellent customer service skills and attitude required
Ability to multitask and work in a fast-paced office environment
Must be able to exercise appropriate judgment as necessary
Requires the ability to concentrate and pay close attention to detail
Ability to adapt easily to change expected
Requires the lifting of boxes and moving of furniture up to 40lbs
Perform duties of a confidential nature
After hours/weekend work may be required, possible travel
Must be fluent in English

Responsibilities

Monitor maintenance needs and action requests
Liaise with building management on all facilities-related issues to ensure efficient, cost-effective, and timely solutions; escalate internally as needed
Communicate general office notifications (e.g., window cleaning, alarm testing, elevator issues) provided by the landlord to the office
Coordinate on-site needs with building management, including contractor and vendor compliance with building regulations (proofs of insurance, access requests, notifications, and approvals for management and security teams)
Coordinate all service providers and service calls; provide on-site oversight when required
Participate in the vendor selection and vetting process for the Madrid office
Verify vendor invoices for approval; track and follow up on invoice disputes
Schedule repairs and services to ensure clean and safe furniture and equipment year-round; recommend additions or replacements as needed
Request, track, and administer building-issued ID access cards and Brattle security cards for employees, visitors, and temps, including deactivation for departing employees
Assist the BSSM with Emergency Response and evacuation planning
Support real estate efforts including space remodels, office moves, and furniture/workstation installations
Serve as first point of contact for visitors and employees
Order catering for office events, meetings, and clients; maintain pantry inventory of snacks and beverages
Provide basic IT support as needed
Ensure overall readiness and cleanliness of general office space, including common areas and conference rooms; support catering set-up and break-down
Brew and replenish fresh coffee throughout the day
Participate in new hire orientation by providing welcome materials, conducting office tours, and ensuring workstations and equipment are ready
Perform copying, binding, faxing, scanning, and materials distribution
Distribute mail and packages; maintain postage machine; order and restock postage supplies
Set up meetings, including initiating or accepting video conferences, logging into Zoom, preparing materials, and supporting catering needs
Support marketing initiatives such as client mailings and holiday cards as directed
Serve as initial contact for Madrid employees with facilities-related issues
Coordinate repair and maintenance with vendors and building management
Coordinate furniture and supply orders
Operate mailroom and copy center
Provide general office support and collaborate on special projects as needed

Skills

Key technologies and capabilities for this role

Facilities ManagementVendor CoordinationCustomer ServiceOffice MaintenanceInvoice VerificationMailroom OperationsCopy Center OperationsBuilding Management LiaisonContractor OversightTask Prioritization

Questions & Answers

Common questions about this position

Is this position remote or office-based?

This is an office-based position in the Madrid, Spain office, involving on-site responsibilities such as daily office maintenance, vendor oversight, and serving as the first point of contact for visitors and employees.

What skills are required for the Facilities Services Assistant role?

The role requires an understanding of facility operations and systems, the ability to organize and prioritize multiple tasks, and demonstrated customer service skills with clients, contractors, and colleagues.

What are the main responsibilities of this position?

Responsibilities include monitoring maintenance needs, liaising with building management and vendors, coordinating services and repairs, managing access cards, ordering catering and supplies, providing office support like copying and IT assistance, and ensuring office cleanliness.

What is the company culture like at The Brattle Group?

The company emphasizes high-quality customer service, accuracy, neatness, thoroughness, and adherence to the Firm’s standards.

What makes a strong candidate for this Facilities Services Assistant position?

Strong candidates will demonstrate experience in facility operations, strong organizational skills for managing multiple tasks, and proven customer service abilities, along with a commitment to accuracy, neatness, and firm standards.

The Brattle Group

Economic consulting and expert testimony services

About The Brattle Group

The Brattle Group provides economic consulting services, focusing on expert testimony and analysis in industries such as energy, utilities, and litigation. Their services include competition analysis, rate design, load flexibility, and asset valuation, particularly in antitrust and regulatory matters. The firm employs a team of skilled economists and industry experts who tailor their insights to meet the specific needs of clients, which include corporations, law firms, and government agencies. Unlike many competitors, The Brattle Group emphasizes specialized consulting and expert opinions, helping clients navigate complex economic and legal challenges. Their goal is to assist clients in making informed decisions and resolving disputes through in-depth economic analysis.

San Francisco, CaliforniaHeadquarters

1990Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Energy, LegalIndustries

501-1,000Employees

Benefits

Hybrid Work Options

Risks

Loss of key personnel like James Keyte may impact antitrust consulting edge.

Expansion into financial restructuring may stretch resources from core expertise areas.

Intensifying competition in economic consulting could challenge The Brattle Group's position.

Differentiation

The Brattle Group excels in economic consulting for energy, utilities, and litigation.

They provide expert testimony and consulting services for complex regulatory and financial issues.

Their team includes highly qualified economists and industry experts for tailored client solutions.

Upsides

Increased demand for economic consulting in energy due to renewable energy strategies.

Growing importance of antitrust expertise as global scrutiny on mergers increases.

Rising interest in financial restructuring services post-pandemic boosts consulting opportunities.

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