Fabrication Engineering Support Specialist at Remitly

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, FintechIndustries

Requirements

Bachelor’s degree in computer science, Information Systems, or a related field
3–5 years of experience in supporting data fabrication processes and content applications/services
Proficiency in managing and supporting fabrication processes and content applications/services
Familiarity with Linux and Windows operating systems
Strong scripting skills (Bash, Perl, Powershell)
Experience with system performance monitoring, tuning, and capacity planning to support high availability
Strong diagnostic and troubleshooting abilities, capable of resolving complex issues related to fabrication systems and content applications/services in high-pressure environments
Excellent verbal and written communication skills, with the ability to convey technical information effectively to team members and non-technical stakeholders
Relevant certifications in fabrication processes and content applications/services are preferred; cloud-related certifications (e.g., AWS Certified Solutions Architect) are a plus
Willingness to learn and stay current with emerging technologies, including cloud platforms like AWS and Azure (preferred)
Exposure to DevOps practices, CI/CD pipelines, and other configuration management tools (preferred)

Responsibilities

Provide Level 1 and Level 2 on-call support for fabrication processes and content applications/services, quickly responding to incidents and service requests
Manage and resolve issues related to fabrication processes and content applications/services, applying updates and performing system upgrades to ensure compliance, security, and reliability
Schedule, coordinate, and implement changes to fabrication processes and content applications/services, following Change Management policies to minimize operational disruptions
Perform system monitoring and proactively address potential issues to maintain optimal performance and system availability
Recommend and implement process improvements to enhance the efficiency, security, and reliability of fabrication processes and content applications/services
Collaborate effectively with cross-functional teams, including IT and infrastructure teams, to support project and operational objectives

Skills

Fabrication Processes

Content Applications

Linux

Windows

Scripting

System Monitoring

Troubleshooting

Change Management

On-Call Support

Process Improvements

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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