Express Q Comm Assistant at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Analytical and data driven, skilled in using data to make informed decisions and optimise results
Strong communicator with great personal skills to work with people at all levels – not just in our business, but also beyond it
Thrives in a fast-paced environment, with the ability to manage change and drive results
Agile and an effective decision maker, willing to move, fail and learn fast
Obsessed about our purpose and our customers
Strong organizational skills, attention to detail, proactive communication, and ability to manage multiple priorities

Responsibilities

Work closely with the Q Comm team to set up future stores in line with the Critical Path
Ensure store data sets are always 100% accurate and up to date
Monitor sales performance and retail clusters to identify trends and opportunities
Collate and track uptime and KPIs for our retail delivery partners, sharing insights with the wider team
Liaise with the Q Comm Commercial team to drive performance and sales growth
Work with suppliers to resolve disputes quickly and maintain strong relationships
Support the Q Comm operations teams across all areas, with a strong focus on sales tracking and administrative accuracy
Ensure that store setups and retail changes are kept up to date, acting as a pivotal stakeholder across multiple functions within the Asda Express retail teams to coordinate requests and maintain alignment

Skills

sales tracking

data accuracy

sales performance monitoring

KPIs tracking

stakeholder coordination

supplier management

analytical skills

communication

organizational skills

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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