Executive, Retail (Business Development) - Subang Jaya at Ninja Van

Subang Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Retail, TechnologyIndustries

Requirements

Bachelor Degree in any field
Fresh graduates are encouraged to apply
Personable and a good communicator in both written & oral English (other language skills like Mandarin a plus)
Self-starter with good initiative and persistence
Proficiency in Microsoft Office suite and a good comfort level using enterprise software

Responsibilities

Identify and evaluate potential ASN and RPN within the assigned region
Initiate and negotiate partnership agreements, ensuring alignment with company objectives and guidelines
Conduct thorough onboarding sessions with new partners, providing training and guidance on products, processes, and systems
Collaborate with cross-functional teams to ensure a smooth transition and integration of new partners into the company's ecosystem
Serve as the primary point of contact for ASN and RPN, building and maintaining strong relationships
Conduct regular check-ins and visits to partners, addressing their needs, concerns, and providing necessary support
Actively engage with partners to identify opportunities for growth, address challenges, and foster collaboration
Develop and implement strategies to enhance partner satisfaction, retention, and loyalty
Provide ongoing training and support to ASN and RPN, ensuring their understanding of products, sales techniques, and operational processes
Conduct product knowledge sessions, sales training workshops, and other relevant training programs
Serve as a resource person for partners, addressing inquiries, resolving issues, and providing guidance on day-to-day operations
Facilitate effective communication and collaboration between ASN, RPN, and internal teams
Relay important information, updates, and initiatives from the company to partners and vice versa
Coordinate cross-functional efforts between partners and internal teams, ensuring smooth operations and project execution
Act as a bridge between partners and the company, advocating partner needs, and providing feedback to internal stakeholders

Skills

Business Development

Partner Acquisition

Negotiation

Onboarding

Relationship Management

Partner Training

Sales Techniques

Cross-functional Collaboration

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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