Executive Assistant I at Fifth Third Bank

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

High school education or equivalent, with ability to read, write, type, edit, and proof general business correspondence and reports
Five or more years of secretarial/administrative experience, with at least three years at the company preferred
Ability to accurately and efficiently record and type dictation involving business vocabulary, typically acquired through a one-year business college program
Experience with Microsoft Office products, such as Word and Excel
In-depth knowledge of company policies, procedures, and operations
High level of confidentiality and professionalism
Ability to multitask, handling multiple tasks and projects simultaneously
Strong interpersonal skills to build relationships across the organization
Problem-solving skills

Responsibilities

Provides administrative support to the area executive, using judgment and initiative as needed
Administers programs, projects, campaigns, and/or processes for the operating unit
Coordinates manager’s schedule, makes appointments, and arranges travel
Answers, screens, and directs incoming calls
Assists in preparation of administrative reports, gathers sensitive information, completes moderately complex reporting and analysis, and distributes reports
Greets internal and external customers and answers complex questions
Sorts and distributes incoming mail, prepares outgoing mail and correspondence, and responds to items not requiring executive attention
Coordinates and arranges meetings, prepares agendas, and reserves/prepares facilities
Acts as liaison with key executives, external personnel, and others to transmit information and obtain data
Creates written correspondence and reports from rough drafts, editing as needed
Organizes and maintains confidential file system and records
Serves as management delegate for email inbox and systems
Serves as liaison for administrative issues related to purchasing, personnel, facilities, and operations
Other administrative duties as assigned

Skills

Key technologies and capabilities for this role

Executive SupportSchedule ManagementTravel CoordinationAdministrative ReportingConfidential AdministrationEmail ManagementRisk ManagementProject Coordination

Questions & Answers

Common questions about this position

Is this role remote or office-based?

This role is based in office/onsite full time.

What is the salary range for this Executive Assistant position?

This information is not specified in the job description.

What skills are required for the Executive Assistant I role?

The role requires judgment and initiative, ability to handle confidential and complex administrative duties, coordination of schedules and travel, preparation of reports and correspondence, and strong organizational skills for maintaining files and liaising with executives.

What does the company culture emphasize at Fifth Third Bank?

The company emphasizes accountability for risk management, doing the right thing for customers and colleagues, and driving a positive customer experience while operating within the bank's risk appetite.

What makes a strong candidate for this Executive Assistant role?

Strong candidates demonstrate judgment and initiative without specific directions, handle confidential and complex administrative tasks, coordinate schedules and meetings effectively, and excel at liaising with executives and managing sensitive information.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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