Thumbtack

Executive Assistant

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, BiotechnologyIndustries

About Thumbtack

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Administrative Team

The Administrative Team is crucial for business efficiency, providing timely support to leadership, acting as the main point of contact for internal and external partners, offering strategic advice, and consistently finding innovative ways to advance the organization through outstanding coordination and collaboration.

About the Role

As an Executive Assistant to senior leaders, you’ll serve as a strategic partner on both company-wide and team-level initiatives. In this highly visible role, you’ll work across the organization to help your leaders navigate complex priorities, optimize their time, and overcome organizational challenges. Your proactive support will empower them to lead more effectively and focus on the highest-impact opportunities for their teams and the business.

What you'll do

  • Provide comprehensive support to senior leaders, including strategic calendar management in Google Calendar (60%), travel and accommodation bookings (10%), monthly expense reporting (10%), and support for offsite events, meetings preparation, and strategic projects (20%).
  • Draft, route, and manage written and verbal communications with exceptional discretion and confidentiality across multiple platforms.
  • Coordinate with external parties and their executive staff on frequent/regular meetings.
  • Perform general administrative tasks such as taking detailed meeting notes and preparing relevant materials.
  • Partner with the Employee Experience (EX) Team to plan and execute team events.
  • Support budget tracking and reconciliation, including invoice management, expense submission/approvals, and resolution of AP/AR issues.

Qualifications

  • 2+ years of administrative or related experience, supporting multiple senior leaders simultaneously
  • Proven self-starter with a track record of independently driving complex projects to completion with minimal oversight
  • Highly detail-oriented with the ability to think strategically and offer thoughtful recommendations
  • Exceptional written and verbal communication skills
  • Proficient in Google applications (Docs, Sheets, Calendar, etc.)
  • Strong critical thinking and problem-solving abilities
  • Adaptable and diplomatic, with the judgment to navigate varying leadership styles and dynamic situations

Expected Salary Ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $68,000 - $88,000
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $61,200 - $79,000
  • For candidates living in all other US locations, the expected salary range for this role is currently $57,800 - $74,800

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Diversity & Inclusion

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law.

Skills

Google Calendar
Travel Booking
Expense Reporting
Meeting Preparation
Communication
Confidentiality
Note-taking

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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