Escrow Officer/Branch Manager at First American

Las Cruces, New Mexico, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Title Insurance, Real EstateIndustries

Requirements

6+ years of directly related escrow officer experience
3-5 years demonstrated experience in a leadership or management role
Results oriented with strong time management, team performance, and project management skills, and must be highly organized and driven to succeed
Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential
Excellent written and verbal communication skills
Customer service focus – passion for promptly responding to customer needs. Values and solicits customer feedback to improve service
Teamwork - contribute to building a positive team spirit and exhibits objectivity and openness to others' views; living our values
High school diploma or equivalent

Responsibilities

Drive the strategic direction, the operations and revenue generation for branches and key accounts within a defined geographic area
Act as a neutral third party between buyers and sellers during real estate sales
Manage funds and processes real estate transactions
Align branch goals with business unit goals
Maintain client base and resolves escalated issues; answers questions and provides guidance regarding products, services, policies, or specific transactions
May perform duties of an Escrow production position

Skills

Key technologies and capabilities for this role

Escrow ManagementBranch OperationsRevenue GenerationStrategic PlanningTeam LeadershipCustomer ServiceBusiness DevelopmentTitle InsuranceReal Estate TransactionsMarket Growth

Questions & Answers

Common questions about this position

What experience is required for the Escrow Officer/Branch Manager role?

Candidates need 6+ years of directly related escrow officer experience and 3-5 years in a leadership or management role.

What skills are essential for this position?

Key skills include strong leadership, time management, project management, organization, excellent written and verbal communication, and a customer service focus.

Where is this job located?

The position is at the Dona Ana Title Telshor Branch in Las Cruces, NM.

What is the company culture like at First American?

First American has an inclusive, people-first culture that fosters innovation and empowerment, earning accolades like the Fortune 100 Best Companies to Work For for ten years.

What makes a strong candidate for this Branch Manager role?

A strong candidate is results-oriented with proven leadership skills, excellent communication, customer service passion, and the ability to manage teams and drive business growth.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

Land your dream remote job 3x faster with AI

Try Jobo Free