Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- 2-4 years experience in a customer-facing role
- High School diploma or GED
- Knowledge of Resource Conservation and Recovery Act (RCRA) Laws and Regulations
- Knowledge of basic accounting processes
- Proficient with Microsoft Office, DocuSign, and PDF writer
- Ability to read, analyze, and interpret complex documentation
- Commitment to customer service and ability to actively listen to customers
Responsibilities
- Deliver outstanding service to clients via phone, email, or in person
- Facilitate communication channels to address customer queries
- Assess new waste profiles, input data into the company system, and manage documentation
- Respond to customer inquiries, process orders, prepare correspondence, and troubleshoot issues
- Prepare shipping documents, including manifests, using correct DOT hazardous material descriptions
- Serve as the initial point of contact for Sales, Operations, and Customer Support Management
- Investigate billing discrepancies, process adjustments, and manage invoicing and collections
- Provide quotes, schedule services, and organize trucking for waste transportation logistics
- Evaluate treat groups and select pricing sheets based on location, customer type, and market
Skills
Republic Services
About Republic Services
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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