ERP Technical Support Engineer at Re:Build Manufacturing

Avon, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Aerospace, Defense, Industrial EquipmentIndustries

Requirements

Expertise in supporting Infor CloudSuite Industrial (CSI) ERP System and all technical aspects of ERP ecosystem
Ability to develop, test, and support technical solutions including system & security configurations, reporting, DataViews, DO, Data Lake, Forms, document & label printing/scanning, integrations, data loads, data synchronization, disaster recovery & business continuity
Capability to understand and analyze business requirements (functional, performance, availability, security, etc.)
Skills in designing ERP system solutions and participating in design reviews
Proficiency in configuring and developing system solutions per design specifications, including code/configuration reviews
Experience in performing and assisting with all required testing (unit, integration, system, user acceptance, etc.) and remediation
Knowledge of developing proper deployment packages within segregation of duties guidelines
Ability to provide ERP-related support (mainly Tier 3, but Tier 1 & 2 as necessary), troubleshooting complex issues, and keeping collaborators informed
Skills in monitoring and alerting for ERP solutions
Capability to create and maintain system documentation/user guides and deliver training
Experience with regular system updates & patching, ensuring data quality and integrity
Ability to identify, contribute, and implement continuous improvement opportunities (system optimization, processes, self-performance)
Strong collaboration, mentoring, and teamwork skills with a systems approach and one team mentality
Proficiency in completing proper documentation (design, configurations, ticketing, work updates) and providing timely responses

Responsibilities

Deliver ERP system solutions to meet business goals across configurations, reporting, integrations, data management, disaster recovery, etc
Analyze all business requirements (functional, performance, availability, security, etc.)
Design ERP system solutions to meet requirements and participate in design reviews
Configure and develop system solutions per design specifications and participate in code/configuration reviews
Perform and assist in all required testing and remediation to meet requirements
Develop proper deployment packages for target systems within segregation of duties guidelines
Provide ERP-related support (Tier 3 primarily, Tier 1 & 2 as needed), troubleshoot complex issues, and provide status updates
Ensure proper monitoring and alerting for ERP solutions
Create and maintain system documentation/user guides and deliver training as needed
Perform regular system updates & patching
Ensure data quality and integrity
Identify, contribute, and implement continuous improvement opportunities
Collaborate, mentor, and work with teams using a systems approach and one team mentality
Complete proper documentation including design, configurations, ticketing, and work updates
Provide timely and accurate support and responses

Skills

Infor CloudSuite Industrial

CSI

ERP

Technical Support

System Implementation

Development

Testing

Re:Build Manufacturing

Revitalizes American manufacturing with technology

About Re:Build Manufacturing

Rebuild Manufacturing focuses on revitalizing the American manufacturing industry by integrating advanced technologies into traditional manufacturing processes. Their approach enhances production efficiency and quality, allowing them to meet the demands for rapid fulfillment and customization while maintaining mass production efficiency. Unlike many competitors, Rebuild Manufacturing emphasizes creating sustainable jobs in areas affected by deindustrialization, aiming to support local communities and provide meaningful employment opportunities. The company's goal is to rebuild America's manufacturing base, ensuring long-term employment and profits while also prioritizing environmental preservation.

Waltham, MassachusettsHeadquarters

2020Year Founded

$226.5MTotal Funding

LATE_VCCompany Stage

Industrial & Manufacturing, Social ImpactIndustries

1,001-5,000Employees

Benefits

Company Equity

Professional Development Budget

Risks

Competition in thermoplastic composites market could impact Re:Build's product line.

$81 million Pennsylvania investment may face delays due to regulatory challenges.

Skilled labor shortage could hinder Re:Build's American manufacturing revitalization efforts.

Differentiation

Re:Build integrates advanced technologies with traditional manufacturing for high-value production.

Focus on revitalizing American manufacturing aligns with reshoring trends and local job creation.

Strong emphasis on environmental preservation and community support differentiates Re:Build.

Upsides

Increased demand for thermoplastic composites benefits Re:Build's new equipment line.

U.S. government funding for clean energy offers expansion opportunities in cleantech.

Adoption of Industry 4.0 technologies enhances Re:Build's production efficiency and customization.

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