Environmental Services Supervisor - MGM Springfield at MGM Resorts International

Springfield, Virginia, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Gaming, EntertainmentIndustries

High School Diploma or GED
2+ Years of Prior relevant Environmental Services experience in a Supervisory role
Able and willing to work Swing and Grave Shifts including weekends and holidays

Supervise a team of Environmental Services (EVS) employees, including scheduling, coaching, counseling, and training
Address employee questions and guest concerns to ensure adherence to department procedures and service standards
Provide direction and support to achieve high cleanliness standards in the casino, public areas, offices, and other required spaces
Conduct daily inspections, briefings, and team updates; meet with employees for training and compliance needs
Prepare end-of-shift reports and manage any property maintenance issues with facilities
Consistently deliver professional, friendly, and engaging service
Assist with administrative and operational functions in collaboration with department leadership