Environmental Services Supervisor - MGM Springfield at MGM Resorts International

Springfield, Virginia, United States

MGM Resorts International Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Gaming, EntertainmentIndustries

Requirements

  • High School Diploma or GED
  • 2+ Years of Prior relevant Environmental Services experience in a Supervisory role
  • Able and willing to work Swing and Grave Shifts including weekends and holidays

Responsibilities

  • Supervise a team of Environmental Services (EVS) employees, including scheduling, coaching, counseling, and training
  • Address employee questions and guest concerns to ensure adherence to department procedures and service standards
  • Provide direction and support to achieve high cleanliness standards in the casino, public areas, offices, and other required spaces
  • Conduct daily inspections, briefings, and team updates; meet with employees for training and compliance needs
  • Prepare end-of-shift reports and manage any property maintenance issues with facilities
  • Consistently deliver professional, friendly, and engaging service
  • Assist with administrative and operational functions in collaboration with department leadership

Skills

Key technologies and capabilities for this role

Team SupervisionEmployee SchedulingStaff TrainingDaily InspectionsGuest ServicesHospitality StandardsShift ManagementCompliance TrainingEnd-of-Shift ReportsFacilities Coordination

Questions & Answers

Common questions about this position

What benefits are offered for this Environmental Services Supervisor position?

Benefits include healthcare, financial and time off benefits, wellness incentive programs, access to company hotel, food and beverage, retail, and entertainment discounts, free meals in the employee dining room, and professional development opportunities.

Is this Environmental Services Supervisor role remote or on-site?

The role is on-site in Springfield, Massachusetts, and requires the ability to work swing and grave shifts including weekends and holidays.

What qualifications are required for the Environmental Services Supervisor position?

A High School Diploma or GED and 2+ years of prior relevant Environmental Services experience in a Supervisory role are required.

What is the company culture like at MGM Resorts International?

The culture emphasizes excitement, diversity, entertainment, teamwork, and creating unique show-stopping experiences for guests in a vibrant hospitality environment.

What makes a strong candidate for this Environmental Services Supervisor role?

Strong candidates have a High School Diploma or GED, 2+ years of supervisory experience in Environmental Services, leadership skills for managing teams, and availability for swing and grave shifts including weekends and holidays.

MGM Resorts International

About MGM Resorts International

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