Environment Manager at Ada

Manchester, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Proven experience managing complex test environments
  • Strong understanding of Agile, DevOps, and Waterfall lifecycles
  • Experience with cloud provisioning (ideally Azure)
  • Excellent stakeholder management and mentoring skills
  • On-site presence at Asda House in Leeds for at least three days per week

Responsibilities

  • Lead and evolve Asda’s environment strategy and standards
  • Coach and line manage a growing team of associate environment managers
  • Collaborate across teams to ensure environment availability, suitability, and cost-efficiency
  • Drive tooling, monitoring, and governance improvements
  • Be the go-to for environment-related escalations and updates

Skills

Azure
Cloud Provisioning
Agile
DevOps
Waterfall
Stakeholder Management
Mentoring
Environment Governance
Tooling
Monitoring
Test Environments

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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