Enterprise Solutions Engineer- WEST

Position Overview

• Location Type: Hybrid
• Employment Type: Full-time
• Salary: (Salary information not provided)

Hightouch is a company focused on empowering users to take action on their data through its Composable Customer Data Platform (CDP) and AI Decisioning platform. The company works with leading brands and aims to make data accessible to all business users. This role involves partnering with Account Executives to help close deals and provide technical expertise to customers.

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth. We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions.

Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization. Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

What We're Looking For

• Experience: 4+ years of sales experience.
• Technical Skills: Ability to explain technical concepts clearly.
• Soft Skills: Strong communication skills, a growth mindset, and motivation to achieve goals.
• Interests: Enthusiasm for solving customer problems and working with data.

Responsibilities

• Partner with Account Executives to remove technical and business obstacles in front of a sale.
• Advocate for customer interests to relevant internal teams.
• Create compelling technical content.
• Work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions.
• Distill technical concepts for buyers.
• Contribute to customer data strategy and architecture.

Application Instructions

• (Application instructions not provided)