Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Restaurants, FintechIndustries
Requirements
Bachelor’s degree in Business, Marketing, Hospitality, or related field
5+ years of experience in enterprise sales and/or account management in a B2B or restaurant technology company
Prior experience responding to RFPs, negotiating long-term contracts, and working with legal teams
Demonstrated success in closing large, strategic accounts with multi-location customers
Proven track record of managing complex, strategic accounts with high customer satisfaction and revenue growth
Attention to detail
Self-Starter
Excellent communication, negotiation, and interpersonal skills, including executive presence
Strong business acumen and deep understanding of enterprise buying processes
Project management and organizational capabilities
Deep understanding of and relationship management in a SaaS or restaurant technology environment
Ability to work cross-functionally and influence internal teams in a fast-paced environment
Strategic thinker with a strong customer-first mindset
Entrepreneurial spirit with a hunger to build and grow pipeline and presence in the space
Experience with Salesforce, project management tools such as JIRA, and the Google suite of products
Willingness to travel 50-75%
Responsibilities
Communicate and inspire a vision for the business to customers
Identify and target key stakeholders, decision-makers, and influencers across technology, operations, and executive leadership
Manage the sales process from end to end inclusive of building a funnel, qualifying leads, identifying decision makers, coordinating product demonstrations, negotiating contractual and financial terms and ensuring on-going customer satisfactions post-sale
Understand the customer’s business objectives and ensure Xenial is viewed as a strategic partner to help meet these goals
Manage QBR’s (Quarterly Business Reviews), performance reporting, and strategic check-ins with key stakeholders
Partner with other business units to expand cross-sell opportunities
Build and develop senior-level customer relationships through consultative selling and promoting customer confidence in Xenial
Create and conduct product skills and sales meeting training to inform customers of new developments in products, technology, industry updates, company policies and procedures
Conduct discovery calls, product demos, and solution presentations
Maintain strong knowledge of our full suite of restaurant technology products and continuously stay current on industry trends
Collaborate with internal teams (Sales Engineering, Product, Implementation) to craft tailored proposals and RFP responses
Represent the company at industry trade shows, conferences, and events
Accurately forecast pipeline, revenue, and close timelines within CRM (Salesforce)
Meet or exceed quarterly and annual sales targets
Achieve key accountability: Net revenue growth, Pipeline development, Close rate and sales cycle efficiency, Strategic account mapping and relationship development, Execution of account growth plans