Enterprise Account Manager at Workera

Central, South Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Technology, HR Tech, SaaSIndustries

Requirements

US based candidates only, preferably in Central or Eastern timezones
5+ years of experience in enterprise account management, SaaS renewals, or strategic expansion roles
Proven success meeting or exceeding renewal and expansion targets in a high-growth or scaling environment
Strong account planning and forecasting skills, with proficiency in Salesforce and tools like Vitally
Confidence leading executive-level QBRs, running structured discovery, and identifying cross-sell/upsell opportunities
A consultative, customer-first mindset, with proven collaboration across Customer Success, Product, and Marketing
Strong business acumen and the ability to translate skills intelligence and workforce development solutions into measurable business impact
Proficiency in utilizing AI tools such as ChatGPT or equivalent digital assistants, applying them effectively within your work context

Responsibilities

Expand and deepen partnerships with enterprise clients, driving measurable revenue growth across a defined portfolio of accounts
Lead executive-level engagements, identify whitespace opportunities, and build long-term relationships grounded in trust, outcomes, and innovation
Shape a scalable and repeatable account management model that delivers consistent expansion and retention results
Help customers accelerate their workforce transformation through skills intelligence and AI-driven talent development
Complete onboarding and product enablement program; develop deep familiarity with account portfolio (org charts, stakeholders, renewals, whitespace)
Partner with Skills Strategists to assess account health, adoption, and performance metrics; execute structured QBRs using discovery playbook
Build and manage a measurable expansion pipeline (targeting 20–25% expansion quota); partner with Marketing on account-based campaigns and RevOps for forecasting/reporting
Create repeatable discovery and engagement motions for Tier 2 and Tier 3 accounts (digital and in-person); strengthen executive relationships for multi-department/region growth
Consistently achieve renewal and expansion targets; demonstrate measurable growth results and improved portfolio health scores
Contribute to playbook and process refinements for scalable growth; serve as a mentor and thought partner to peers

Skills

Key technologies and capabilities for this role

Account ManagementEnterprise SalesRevenue GrowthExecutive EngagementQBRExpansion PipelineStakeholder MappingQuota CarryingCustomer RetentionWorkforce Transformation

Questions & Answers

Common questions about this position

Is this role remote or does it require being in an office?

This information is not specified in the job description.

What experience is required for this Enterprise Account Manager role?

Candidates need 5+ years of experience in enterprise account management, SaaS renewals, or strategic expansion roles, along with proven success meeting or exceeding renewal and expansion targets in a high-growth organization.

What team will I be working with in this role?

You'll be part of Workera’s Sales organization, reporting to a senior leader who oversees strategic growth, and work closely with other Account Managers, Skills Strategists, RevOps, and Marketing.

What is the compensation or salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate has 5+ years in enterprise account management, SaaS renewals, or strategic expansion, with proven success in meeting renewal and expansion targets in high-growth settings, and can drive revenue growth through executive relationships and whitespace opportunities.

Workera

AI-powered skills intelligence for workforce development

About Workera

Workera enhances workforce capabilities by providing AI-powered skills intelligence for large organizations. Its platform integrates with existing content resources to classify and measure skills with high precision, focusing on areas like data science and machine learning. This allows companies to deliver tailored development opportunities, ensuring employees receive appropriate training and mentorship. Workera generates revenue through subscription fees for its platform, which includes tools for skill assessment and benchmarking. The goal is to help organizations optimize their workforce's potential and become AI-ready, maintaining a competitive edge in the market.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$43.3MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Unlimited PTO plus a week off between Christmas and New Year’s

Collegial atmosphere

Innovative environment

Full support for home offices

A culture of life-long learning supported up to $3,000 reimbursement for professional development

Working across cultural and geographical lines alongside our offices in different parts of the world

Being part of a world-class technical team that’s trying to make the world more meritocratic

Being part of a great cause to improve lives everywhere through artificial intelligence

Opportunity to own high-impact projects

Risks

Increased competition from platforms like Degreed and Coursera threatens market share.

Potential backlash over AI ethics in workforce assessments could impact reputation.

Economic downturns may reduce client spending on upskilling platforms.

Differentiation

Workera offers AI-driven mentorship at scale, enhancing workforce capabilities.

The platform provides adaptive assessments and personalized learning plans for precise upskilling.

Seamless integration with existing content stacks sets Workera apart from competitors.

Upsides

Workera's AI Mentor Sage revolutionizes enterprise learning with personalized guidance.

The company raised $23.5M in Series B funding to expand its offerings.

Partnership with Goodland Tech enhances talent programs in underserved communities.

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