[Remote] Enterprise Account Executive at Olo

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Restaurant Technology, Food Service, Digital CommerceIndustries

Requirements

7+ years of experience, including 3+ years in an Enterprise sales role, preferably selling in the hospitality/restaurant industry, a B2B SaaS/software, or a payment solution
Willingness to pick up the phone and connect with people you don't know
Great collaborator, able to communicate with multiple internal departments about client feedback and plans, and work cross-functionally to solve problems
Ability to manage processes and communication across multiple teams, with a commitment to supporting colleagues
Scrappy and thrifty; gets the job done
Knows how to navigate complex organizations internally and externally with customers
Understands how to balance hunting new business while managing renewal cycles and upsells
Comfortable working on many deals/projects at once
Client-focused, motivated, with prior results to prove it
Comfortably geeky; good at demonstrating advanced stuff, proficient in PowerPoint, Excel (can maintain complex spreadsheets), CRM, and data analytics tools
Experience deciphering legal contracts and navigating contract negotiations
Demonstrated experience in Pipeline Generation: works with an ecosystem (marketing, partners, SDRs) to generate a pipeline and cover the pipeline gap on your own
Demonstrated experience in Territory & Account Planning: uses a thorough and strategic plan for your territory that allows you to identify and prioritize for sales campaigns against your whitespace
Demonstrated experience in Qualification: conducts excellent discovery and adopts a structure to determine whether to continue the opportunity

Responsibilities

Close and renew business for Olo’s enterprise customers and prospects
Drive collaboration for the account team throughout the Olo sales process, including executing on outbound campaigns for generating pipeline, setting and running customer meetings including related preparation, delivery of follow up material, addressing competitive threats, commercial negotiations, etc., to drive a successful sales campaign
Quarterback the account team to build strategic account plans that uncover revenue opportunities, identify key stakeholders, and maintain a vision for Olo’s top accounts
Build & maintain champions within your book of business to develop and cultivate relationships throughout organizations of target restaurants and their partners to deepen Olo’s presence within the account
Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity
Collaborate with customer experience team post sale to guarantee a successful program launch and continue to ensure value is delivered to the client just as they expected

Skills

Key technologies and capabilities for this role

enterprise salesaccount managementB2B salespipeline generationcustomer meetingscommercial negotiationsstrategic account planningrelationship buildingpresentation skills

Questions & Answers

Common questions about this position

Is this position remote-friendly?

Yes, you can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What experience is required for this Enterprise Account Executive role?

Candidates need 7+ years of experience, including 3+ years in an Enterprise sales role, preferably in hospitality/restaurant industry, B2B SaaS/software, or payment solutions.

What key skills does Olo expect from the Enterprise Account Executive?

Olo expects strong technical aptitude, superior attention to detail, great presentation skills, comfort selling into any organizational role, a healthy amount of killer instinct, scrappiness, thriftiness, and collaboration across teams.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Enterprise Account Executive position?

A strong candidate has 7+ years of experience with 3+ in enterprise sales (ideally in hospitality, B2B SaaS, or payments), is comfortable cold calling, excels at collaboration across teams, and demonstrates scrappiness and a killer instinct in complex sales.

Olo

SaaS platform for restaurant digital ordering

About Olo

Olo provides a Software-as-a-Service (SaaS) platform designed for on-demand restaurant commerce, focusing on digital ordering and delivery. The platform allows multi-location restaurant brands to manage their digital channels in one place, integrating various systems for orders, deliveries, and customer interactions. This integration helps restaurants streamline their operations and enhance customer engagement. Olo's business model includes a subscription service for restaurants, along with transaction fees for each order processed, ensuring a steady revenue stream that grows with their clients' success. The company's goal is to support the digital transformation of the restaurant industry, making it easier for restaurants to meet the increasing demand for online food ordering and delivery.

New York City, New YorkHeadquarters

2005Year Founded

$176.4MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

401(k) Company Match

Home Office Stipend

Company Equity

Parental Leave

Risks

Increased competition from Square's integrated solutions may attract Olo's clients.

Olo's reliance on partnerships poses risks if partners face operational difficulties.

Labor shortages could hinder the effectiveness of Olo's self-ordering kiosks with GRUBBRR.

Differentiation

Olo integrates seamlessly with existing restaurant systems for efficient order management.

Olo's platform supports over 60,000 restaurants, showcasing its scalability and reliability.

Olo offers a dual revenue model with subscription fees and transaction-based income.

Upsides

Olo's partnership with GRUBBRR enhances omnichannel dining experiences, boosting customer satisfaction.

The launch of 'Loyalty for Borderless Accounts' strengthens customer engagement and retention.

Olo's relocation to One World Trade Center signifies growth and increased market presence.

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